What you will do:

Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standard

Responsible for full spectrum of duties, including greeting guests, ensuring a seamless check-in and check-out procedures for guests, handling enquiries and complaints professionally, coaching and supporting the team etc

Lead the Hosts in order to ensure theefficientoperation

Engage in heart-felt and genuine conversation and promote loyalty

Achieve high level of guest satisfaction by establishing good rapport with guests, anticipating guests’ needs and providing prompt response to guests

What you will do:

Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standard

Responsible for full spectrum of duties, including greeting guests, ensuring a seamless check-in and check-out procedures for guests, handling enquiries and complaints professionally, coaching and supporting the team etc

Lead the Hosts in order to ensure theefficientoperation

Engage in heart-felt and genuine conversation and promote loyalty

Achieve high level of guest satisfaction by establishing good rapport with guests, anticipating guests’ needs and providing prompt response to guests

Qualifications

What you should have:

Preferably with a relevant degree or diploma in Hospitality or Tourism management

Good communication skills and high proficiency in language skills

A great team player who is customer-oriented, attentive and hospitable

Qualifications

What you should have:

Preferably with a relevant degree or diploma in Hospitality or Tourism management

Good communication skills and high proficiency in language skills

A great team player who is customer-oriented, attentive and hospitable