Job Title: Lead Generator (French Speaking) - Hybrid - High Tech HE04 Job Description **Experience the power of a game-changing career** Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a **Telemarketing Partner in Barcelona (Hybrid)** , you will be part of our team of game-changers who are powering the brands of the future in tech. **Career growth and personal** **development** This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. **What you will do in this** **role** In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Lead Generator on our team, you will: + Achieve specific sales targets and maximizing sale opportunities on each and every call + Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs + Maintain broad knowledge of products, pricing, promotions, and procedures + Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’) + Greet customers in a courteous, friendly, and professional manner using agreed upon procedures + Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer + Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer + Prepare complete and accurate work including appropriately notating accounts as required + Participate in activities designed to improve customer satisfaction and sales performance + Answer billing questions by talking through components of customer accounts **Your qualifications** We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. **Concentrix is a great match if you:** + Have high school diploma with three to six months of sales experience preferred + Are a native speaker of French and are advanced in English + Are able to effectively communicate, both written and verbally + Are skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly + Have basic computer navigation skills and PC Knowledge + Are able to work as a team member, as well as independently + Able to rotate shifts, as needed + Are based on location and/or program, additional experience/skills may be required **What’s** **in it for** **you** We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full-time, permanent contract, 39 hours/week: Monday to Friday 09:00 to 18:00 - Salary offer: 23.000 euros gross/year + on-target earnings up to 4.000 euros gross/year - Friends hunting (referral) bonus - Great office location in Barcelona - Full paid training about the company and the project you will be working on - Career development program and specialized courses **Experience the best version of you** **!** At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” **Concentrix is an equal opportunity** **employer** _We're_ _proudly_ _united as one_ _team, one company, globally._ _We're_ _committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws._ Location: ESP Barcelona - C/ de la Selva de Mar, 129 Language Requirements: English, French (Required) Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**