About Us:

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve expanded our reach and grown exponentially across many teams, from digital and direct, to field sales, and our growing number of Dyson Demo stores.

At Dyson, we sell by demonstrating. Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out, and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners.

About the Role:

As a Team Lead for Dyson Retail, you will be responsible for creating shopper experiences that defy convention and are unique and new. Your love for technology and design means you will know each Dyson product inside and out and will be the first to learn, share, and inspire your customers through a best in class experience. You must be an enthusiastic champion for the reputation inside and outside Dyson.

This role is a full time opportunity with a competitive hourly rate plus opportunity for a monthly bonus incentive and a one-time clothing allowance. 

Key responsibilities include:

Driving key metrics during shift including store sales, conversion and demonstrationsCoaching and training experts and peers Embracing the Dyson Guest Experience model and consistently provide that experience to our guestsPerform product demos and explain product features to customersCollaborating with store management to organize marketing and promotional campaigns and to coordinate activitiesEnsuring that all Experts adhere to corporate processes and safety standardsCarrying keys and alarm codes; opening and closing the store, disarming and arming alarm systemOverseeing cleaning, maintenance, and deliveries staff outside of regular business hoursTaking an active role in daily operations and supervise daily proceduresHandling managerial tasks when the general and assistant managers are unavailableManaging bank deposits, balance point of sale drawers and safeChecking and responding to email and phone messages

About You:

Minimum of 2 years of experience in a customer-facing, retail setting required, with 1 year in a leadership role                         Experience working with or in a premium or luxury brand strongly preferred Flexible schedule with the ability to work weekends, some weekdays, holidays and as business dictatesBi-lingual language proficiency is a plus Ability to understand the Dyson brand and uphold its integrity                                            Ability to lift, push or pull up to 35 lbs Ability to stand on your feet for up to eight hours at a time HS Diploma or GED required      Benefits 

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter. 

 

Financial: 

Competitive hourly wage and regular annual reviews   

Participation in the Dyson Demonstration Equipment Program  

Opportunity to participate in the Friends & Family purchase program 

Employee Referral Program 

RSP Match

Generous Paid Time Off

 

Lifestyle 

Employee Assistance Program 

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. 

Dyson is committed to the full inclusion of all qualified individuals. As part of this commitment, Dyson will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact Americas Talent Acquisition at ustalentacquisition@dyson.com