CHARLOTTE, NC, United States of America
12 hours ago
Lead Digital Product Manager

About this role:

Wells Fargo is seeking a Lead Digital Product Manager within the Retail Services business unit that has deep agile expertise to design, develop and execute against a prioritized backlog for products distributed via Merchants. Learn more about the career areas and business divisions at wellsfargojobs.com.


In this role, you will:

Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinkingAct as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environmentLead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterpriseCoordinate highly complex activities and guidance to othersProvide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impactStrategically engage with all levels of professionals and managers across the enterpriseServe as an expert advisor to leadershipDevelop and execute the multi-year strategy to drive sustainable improvements in account management experiences through the digital channelConsult with dependent product partners (including legal, risk, compliance and control) on digital application capabilities required to meet business growth objectivesDefine and continually refine OKRs / KPIs; develop related reporting/dashboardsFoster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer 


Required Qualifications:

5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

4+ years of experience with large scale, complex product portfolios with broad scope and impact across large organizations4+ years of experience working in an Agile environment, managing tradeoffs and executing day to day backlog prioritization and refinement; defining release plans aligned to the product strategy and roadmap4+ years of experience leading the development and execution of complex digital business plans, programs and initiatives enterprise-wide while managing risk and ensuring regulatory and policy compliancePrevious experience with Financial Services or Fintech industryPrevious experience enabling new features for merchant experiencesPrior successful work leading scrum teams in a matrixed environmentPrior Experience as a Transformation leader driving change across an organizationHighly refined communicator, with experience presenting information in a manner that persuades, educates, and enhances understanding at all levelsOutstanding problem solving and analytical skills with ability to turn findings into strategic imperativesExperience consulting, influencing and partnering with a broad constituency of stakeholdersAbility to positively influence, motivate, and lead diverse teams in a shift based, decentralized, and geographically dispersed environmentAbility to translate and present complex technical data across technical and non-technical groupsCustomer centricity mindset; focused on putting the customer first in product developmentProven ability to leverage various communication methods and styles across varying levels and sizes of audiences to convey the vision of a product and address critical decision points to sustain team, customer, and stakeholder excitement around the productAbility to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions Demonstrated track record of effective influencing and collaboration at all levels Exceptional problem solving abilities Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives Excellent written and oral communication skills with ability to clearly communicate results 

Job Expectations:

Ability to travel up to 10% of the timeWillingness to work on-site at stated locations on the job openingThis position offers a hybrid work scheduleThis position is not eligible for Visa sponsorship

Job posting may come down early due to volume of applicants.

Posting End Date: 

27 Jul 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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