**Lead Development Rep.Marketing & Communications** **This is a fully remote position and able to reside anywhere in the US.** **Position Profile** The Lead Development Representative (LDR) fields and responds to inbound sales inquiries to generate qualified sales opportunities for Ricoh’s products, solutions, and services. This role supports the marketing and sales organization by qualifying and assigning inbound leads and feeding the top of the sales funnel with potential prospects. **Key Responsibilities** Receive inbound calls/chats/forms and further qualify sales requests from customers and prospective buyers. Route leads as appropriate to internal Ricoh Sales Representatives within our CRM. + Understand customer environments and recommend tailored Ricoh solutions. + Promote Ricoh’s initiatives and enhance customer awareness of offerings. + Provide detailed lead information to sales for further development and account penetration. + Maintain accurate and up-to-date records in CRM systems. + Continuously expand product knowledge through training and development. + Support marketing campaigns and promotions to drive revenue growth. + Adhere to Ricoh’s business processes and recommend improvements when necessary. + Participate in team meetings and training sessions. + Follow up on email and webinar campaigns, providing feedback to marketing teams. + Stay informed on industry trends, email cadences, and competitive landscape. + Report weekly on activity milestones and performance metrics. + Perform additional duties as assigned. **Qualifications** + Bachelor’s degree preferred. + 3–5 years of experience in business development, telemarketing, cold calling, or sales in a high-tech environment. + Proven background in lead nurturing and collaboration with sales teams. + Experience with closed-loop lead tracking processes preferred. + Demonstrated success in generating leads that convert to closed/won revenue. + Proficiency with Salesforce, LinkedIn, Eloqua, and InsideSales.com is a plus. **Knowledge, Skills, and Abilities** + Strong understanding of sales methodologies and processes. + Solid product knowledge to effectively position Ricoh’s hardware and services. + Proficiency with sales automation tools and Microsoft Office Suite. + Excellent phone, customer service, and interpersonal skills. + Effective problem-solving and decision-making abilities. + Highly organized with strong written and verbal communication skills. + Self-motivated, results-driven, and accountable for performance. + Ability to multitask and prioritize in a fast-paced environment. + Assertive and persuasive communication style with active listening skills. + Quick learner with strong adaptability. **Working Conditions & Physical Demands** + Typical office environment with standard lighting, ventilation, and noise levels. + Regular communication with team members and departments. + Highly varied work assignments with frequent need for creative problem-solving. + Occasional involvement in high-pressure situations. + Minimal physical effort; primarily sedentary with occasional walking, standing, and light lifting. + Moderate dexterity required for computer and phone use. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.