**Description** We are seeking a highly skilled and relationship-focused Lead Delivery Manager to oversee the delivery and alignment of client-facing technology initiatives within our Tech Solutions group. You will play a crucial role in ensuring projects meet strategic objectives, acting as the bridge between business stakeholders, clients, and technical delivery teams. This role demands a strong communicator with proven project management expertise, exceptional client relationship skills, and the ability to drive successful outcomes from initiation through delivery. Responsibilities * Oversee the execution of client-facing technology projects, ensuring on-time, within-scope, and within-budget delivery. * Serve as the primary liaison between clients, business units, and technical teams, translating business goals into actionable project plans. * Establish and maintain strong relationships with business unit executives, department managers, and IT leaders to ensure strategic alignment. * Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. * Manage internal resources and third-party vendors for flawless execution. * Develop and maintain comprehensive project documentation, including project plans, schedules, risk logs, and status reports. * Monitor and control project scope, schedules, and budgets, proactively managing changes and mitigating risks. * Facilitate collaboration between business units and technical experts to identify and deliver innovative, effective solutions. * Provide regular updates on project progress, key challenges, and recommendations to leadership and stakeholders. * Enable healthy escalation processes to resolve risks and remove roadblocks, ensuring continued momentum. * Advocate for the client’s priorities and business processes within delivery teams. * Coordinate post-project reviews to capture lessons learned and drive process improvements. * Partner with the technical leads to refine workflows and enhance operational efficiency. **Qualifications** * Bachelor’s degree in business, project management, information technology, or related field; or equivalent professional experience. * Minimum 8 years’ experience in project management, account management, or business partnership roles within a technology-focused environment. * Proven track record in leading cross-functional teams and delivering complex, multi-stakeholder software or technology projects successfully. * Familiarity with the Software Development Life Cycle (SDLC) and modern delivery methodologies. * Strong ability to translate business objectives into actionable project plans and outcomes. * Exceptional oral and written communication skills, with the ability to clearly convey complex information. * Robust collaboration, facilitation, and stakeholder management skills. * Experience managing client relationships and expectations in professional services or technology delivery settings. * Demonstrated success in managing project budgets, schedules, and resources. * Familiarity with agile methodologies and modern project management tools strongly preferred. * Self-starter with strong organizational skills and the ability to manage multiple priorities effectively. This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled. EEO/Disabled/Veterans **Job** Support **Primary Location** US-MO-Kansas City **Schedule:** Full-time **Travel:** Yes, 10 % of the Time **Req ID:** 252958 **Job Hire Type** Experienced #LI-EH #COR N/A