Toms River, NJ, 08757, USA
31 days ago
Lead Debit Card Representative
**WHAT WE EXPECT OF YOU** + Advanced knowledge and understanding of the Debit Card servicing process. + Proven client service skills and the ability to resolve problems independently or escalate as needed. + Advanced knowledge of Core, card management systems and other applicable processing systems. + Excellent communication and interpersonal skills. + Strong analytical and technical skills along with logical thought processes are also required.* Proficiency in MS Office Suite. + Attention to detail and thorough follow-up skills. + Ability to organize time and resources and set priorities to accomplish multiple duties. + Demonstrated ability and desire to lead and drive individual and team results. **YOUR QUALIFICATIONS** + High school diploma or equivalent required. Bachelor's degree preferred or equivalent preferred. + A minimum of 3-5 years Debit Card processing experience. + Coaching and developing staff and process improvement preferred. **INTERNAL AND EXTERNAL CONTACTS** + Considerable and frequent with management. + Frequent contact with vendors and customers **WORKING CONDITIONS/PHYSICAL REQUIREMENTS** Office environment. Ability to operate a computer. Ability to communicate in order to exchange simple to complex information with individuals and groups. Ability to travel throughout Bank footprint.
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