Lead Cust Exp Specialist
Honeywell
**Job Description- Lead Customer Exp.**
+ Interacts w/ customers prior to and after sale.
+ Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
+ Develops and maintains positive customer relations.
+ Coordinates w/ various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
+ Substantially impacts the relationship between Honeywell and the customer.
+ Process Day to Day Order.
+ Clear Backlogs.
+ Respond Customer Queries and Claims (non Disputes).
+ Collaborate with different cross functions for Customer Resolutions and Process Improvement.
**Job Description- Lead Customer Exp.**
+ Interacts w/ customers prior to and after sale.
+ Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
+ Develops and maintains positive customer relations.
+ Coordinates w/ various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
+ Substantially impacts the relationship between Honeywell and the customer.
+ Process Day to Day Order.
+ Clear Backlogs.
+ Respond Customer Queries and Claims (non Disputes).
+ Collaborate with different cross functions for Customer Resolutions and Process Improvement.
**Skills Required:**
+ Any Graduate with minimum 2 years of experience.
+ Highly adaptable and able to learn new technologies quickly.
+ Encourage & Follow Honeywell Behavior/policies.
+ SAP- Order Management
+ Salesforce | Case Management
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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