CHARLOTTE, NC, USA
1 day ago
Lead Control Management Officer

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About this role:

The Corporate & Investment Banking (CIB) Operations Control organization serves as the first line of defense in risk management, holding direct accountability for identifying, assessing, and effectively managing risks and controls across its supported business groups. This team plays a critical role in ensuring that internal controls, processes, and procedures are not only adequate but also operating effectively to safeguard the organization.

CIB Ops Control is responsible for providing executive management with clear visibility into risk exposures, emerging trends, and control effectiveness. The team also partners closely with business leaders and stakeholders to embed risk and control awareness into strategic initiatives and operational execution. Through proactive engagement, the group supports enterprise-wide projects by identifying potential risks and recommending practical, sustainable control solutions.

As a member of the CIB Ops Control team, this role will provide hands-on support for key risk programs, including Risk and Control Self-Assessment (RCSA), Issues Management, Operational Risk and Key Indicators (ORKI), business enablement, and other enterprise-aligned risk initiatives. Crucial to the role is a strong understanding of risk and control frameworks and the ability to translate complex risk concepts into actionable insights for business partners.

Ideal candidates will demonstrate exceptional leadership, communication, and interpersonal skills. They will be known for their ability to influence across all levels of the organization, drive execution with urgency, and foster a culture of accountability and continuous improvement. Success in this role hinges on the ability to navigate a highly matrixed environment, build strong relationships with senior leaders across CIB Operations Control and CIB Operations, and collaborate with risk, control and operational partners across the enterprise to shape and implement effective risk and control management strategies.


In this role, you will:

Provide control coverage for Non-Financial Regulatory Reporting Operations, Transaction Reporting Operations, and potentially other lines of business under CIB Operations teamsProvide specialized support for Non-Financial Regulatory Reporting Operations, including SLATE (SEC Rule 10c-1a) controls, TRACE, and Electronic Blue Sheet reportingExpand understanding of stock loan and fixed income trade processes, and post-trade regulatory reportingAct as a Business Control Management (BCM) Lead within the CIB Operations Control team, leveraging deep knowledge of relevant products, services, systems, processes, and customer interactions to drive effective risk management strategies.Partner with CIB Operations Accountable Executives, Control Executives, RAU Owners, and fellow BCMs to implement and continuously enhance performance measures aligned with Operational Risk and Key Risk Indicators (ORKRI).Identify opportunities to streamline, calibrate, and automate control processes.Lead prioritized control assessments across CIB Operations, ensuring alignment with enterprise risk frameworks and business objectives.Support RCSA and Issues Management governance, collaborating with BCMs to ensure consistency, transparency, and timely execution of risk mitigation activities.Maintain and enhance the Business Process Inventory (BPI) in partnership with business control managers and operational leaders, ensuring accurate mapping of processes to controls and risks.Conduct comprehensive risk and control assessments to evaluate the adequacy and effectiveness of policies, procedures, systems, and internal controls, with a focus on identifying control gaps and emerging risks.Support integration of core control functions, including RCSA, EBCE, Trigger Events, internal testing, audit, and regulatory outputs, into a cohesive risk management ecosystem.Collaborate with CIB Operations managers on the design, implementation, and monitoring of controls, ensuring they are fit-for-purpose and aligned with risk appetite.Analyze control weaknesses and operational risk events (OREs) using structured methodologies such as root cause analysis to drive sustainable remediation and prevent recurrence.Review and enhance control documentation, including rewriting control design and performance rationales, and updating MCR narratives to meet enterprise standards.Manage RCSA triggers, including the evaluation and documentation of trigger events and their impact on the control environment.Oversee the lifecycle of Issues, from identification and opening to monitoring, closure, and validation, in accordance with enterprise policy and regulatory expectations.Drive control development activities, including documentation, evaluation, implementation, and ongoing monitoring to ensure control effectiveness and sustainability.Engage continuously with operations partners to stay informed on strategic initiatives, industry trends, organizational changes, and new or modified products, services, and systems—proactively identifying and addressing associated risks.Contribute to internal and external control engagements, including audits, regulatory exams, and other reviews, ensuring operational readiness and awareness.Monitor and report on the impact of control decisions, providing insights to business leaders and enterprise stakeholders to inform risk-based decision-making.Lead the strategy and resolution of complex and emerging risks, applying deep expertise in data management, operational risk, and enterprise risk frameworks to drive cross-functional solutions.


Required Qualifications:

5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

Knowledge of stock loan processingKnowledge of TRACE reportingKnowledge of Electronic Blue Sheets ReportingExperience with transaction reportingAdvanced Microsoft Office (Excel and PowerPoint) skills.Knowledge and understanding of risk applications i.e.  Shared Risk Platform (SHRP) and Service Now (SNOW)Knowledge and understanding of internal controls and internal control policyExperience with RCSA, risk/control identification and assessment, and enterprise risk frameworksStrong domain knowledge of Investment banking operations is desirableAbility to synthesize data and/or observations from a variety of, often disparate and unconnected, sources, deliver succinct summaries (both verbal and written), and enact responses quickly

Job Expectations:

Ability to travel up to 10% of the timeThis position offers a hybrid work scheduleAbility to work at one of the posting locationsRelocation is not offered for this role

Posting Locations:

Charlotte, NC

Posting End Date: 

7 Aug 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

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