Ø Major Responsibilities
Execute the communication strategy for the Global Performance Program:
Collaborate with program stakeholders to understand communication needs and objectives.
Create a comprehensive communication plan that outlines key messages, target audiences, communication channels, and timelines.
Ensure consistent branding and messaging across all communication materials.
Coordinate the production and distribution of communication assets (e.g., presentations, newsletters, emails, video content).
Manage stakeholder engagement and change management:
Identify and engage key stakeholders, both internal and external, to gather feedback and secure buy-in.
Manage change management plans to support the adoption of new processes and technologies.
Facilitate training and educational sessions to help employees understand the program's objectives and their role in its success.
Monitor and address stakeholder concerns and resistance to change.
Measure and optimize communication effectiveness:
Establish key performance indicators (KPIs) to track the success of the communication strategy.
Analyze communication metrics and feedback to identify areas for improvement.
Continuously refine the communication plan based on learnings and evolving program needs.
Collaborate with cross-functional teams:
Work closely with the program management team, subject matter experts, and other stakeholders to ensure alignment and integration of communication efforts.
Coordinate with the marketing and branding teams to ensure consistent messaging and visual identity.
Liaise with the IT and digital teams to leverage technology and digital platforms for effective communication.