Lead Aircraft Cabin Cleaner in our Boston Logan International Airport.

Hourly Salary: $22 an hour

The pay listed is the hourly range or the hourly rate for this position.   A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. 

Benefit Information:  

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Front Line Team Members

The Lead Aircraft Cabin Cleaner position provides the cleaning and upkeep of an assigned area in the Aircraft.

General Responsibilities: Responsible for cleaning the aircraft’s interior and ensuring they are clean and secure for daily passenger travel.

Specific Duties/Essential Job Functions: (Other duties may be assigned)

Essential Functions Conducts quality improvement inspections within assigned areas of responsibility  Ensures quality and satisfaction levels are meeting and/or exceeding expectations  Assures the highest quality of customer satisfaction  Assists with Training and Development  Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.  Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.  Leads and participates in a team to ensure the successful completion of assigned tasks  Responsible for the running and leadership of the shift in the absence of the Supervisor  When the Supervisor is present, the lead worker may be responsible for directing smaller work groups  Assists the Supervisor and Shift Manager in the direction and supervision of field employees  While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor  Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.  Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities  Responsibilities Provides leadership and direction to team members  Provides open communication between field employees and management  Provides positive coaching to team members  Assists with the training of housekeeping staff and schedules work assignments  Assists with making daily and weekly work schedules  Oversees and performs cleaning operations in assigned building  Takes care of keys and access cards for the property  Reports damaged, broken and out of work features/items  Makes sure premises are secured at all times  Oversees and performs additional service requests (tag job) in assigned building  Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.  Coordinates scheduling of cleaning crew.  Oversees quality of jobs and confirms completion with Area Manager.  Provides training to all new hires assigned to the building  Attends and participates in all meeting and training sessions involving assigned property and crew.  Completes time sheets, validates time sheet accuracy and delivers time sheets to office.  Checks supplies, equipment, and chemicals weekly.  Completes order forms completely and accurately.  Coordinates equipment usage and inventories.  Performs all tasks and duties required of your team  Miscellaneous duties as assigned 

Physical Demands: 

(The Physical Demands described here are representative of those Individuals that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.)

The individual may be required to stand and walk for 2/3 or more of the work shift. Individual may be required to talk, hear, and use hands to handle or feel, bend and/or crawl for 2/3 or more of the work shift. Individual may be required to lift up to 50 pounds or more for up to 2/3 of the work shift.

Work Environment:

(The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.)

The work environment has a moderate to high noise level.

Specific Job Knowledge, Skill, and Ability:

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described are representative of the knowledge, skill and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.)

Language Skills:

Ability to communicate effectively in the English language. Ability to read and interpret documents such as safety rules, operating and procedure manuals. Ability to write routine reports and correspondence.  Ability to effectively present information, and respond to questions from passengers, groups of managers, clients, customers, and the general public.

Qualifications:

Must be 18 years of age or older. Janitorial Experience Customer Service Experience Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable)