Join a team recognized for leadership, innovation and diversityLead Global Solutions Specialist - Operations

Don't miss this opportunity to be part of the world-class 24x7 Global Solutions Command and Control Center (GSCCC) at Gurgaon, India- to transform the UOP LST Connected Solutions. It is a time to put your leadership skills to drive the GSCCC Operation as Operations leader. The work done in assembling and developing technical insights will help define the UOP Customer Experience and be the next critical milestone for your career.   

This position will be the key leadership position to look after 24x7 operations at Global Solutions Command and Control Center. 


Job Description:
Be agile, innovative, and customer focused.
Lead Global Solutions Center, day to day operations with strong operation MOS.
This role will be key in balancing the resource and priority items based on SIOP meetings.
This position is the key to ensuring seamless operation and accountability of 24x7 decision making.
Ensuring high resource utilization/billability of the center.
Accountable to minimize manual work by Automation/Standardization.
Lead the automation initiative and technical decision making for the center based on business needs/priorities.
Monitoring different UOP technologies process and identifying areas for improvement/optimization and assets requiring enhanced focus.
Provide readily available technical solutions / work to get the solution to our customers.
Initial triage of technical issues with the escalation process to TS.
Proactively communicate insights from trends, establish patterns, diagnostic investigations, and solutions to prevent future issues.
Ensure upkeep of all solutions by troubleshooting the PM/PTA/Exception Based Alerts/Benchmarking /Future Solutions on time to ensure high on-screen availability of the running solutions
Expertise in doing Exploratory Data Analysis on Time series data using ProSight.
Hands-on skills in developing insights end-to-end, including EDA, data processing, hyper-parameter tuning, baseline modeling, and model deployment.
Apply data mining to handle unstructured data to derive technical insights.
Perform descriptive and inferential statistics to summarize datasets.
Prior knowledge of Time Series Forecasting in Prosight/Data Science.
Knowledge of UOP Technologies.
Derive problem statement from ambiguous data, create a hypothesis, use analytics and tools to test hypothesis and form conclusions
Excellent technical expertise in all the areas of Descriptive, Predictive, and Prescriptive Analytics, including Optimization Analytics, Simulation & Advanced Machine Learning Algorithms.
Experience in cleaning, process, manipulate, and analyze data.
Ability to build scalable, user-centric applications -Building Models Data Science
Analysis of large amounts of historical data, determining suitability for modeling, data clean-up and filtering, pattern identification and variable creation, applying automated predictive analytics.
The focus is to support product, system, and solution through designing and developing pipelines.
Establishing additional work processes & documentation for the GSC.
Work with team to remove gaps in current solutions/tools to guide future development efforts with ProSight (UOP Internal platform) & content of solutions.
Work with the team to innovate - next-generation BIG DATA monitoring tools (Analytics using exception-based /Artificial Intelligence/Machine Learning) and work on operation dashboard for the GSC's sustainability & efficient operation.
Align with the Intention of the LST Business and ensure collective commitment for the GSC's Key results.
Part of 24x7 Operation of GSCCC Digital Insight
Working in 24x7 Shift is an integral part of this role. Work with GSCCC Center leader closely to make GSC as “Center of Excellence”Additional Candidate Qualifications:
Passion for visualizing hidden relationships in technical data with ProSight
Must demonstrate leadership to respond to customers seeking an urgent resolution to sometimes ambiguous technical needs quickly gain the Customer's trust and show accountability for problem resolution.
Excellent verbal, written, interpersonal communication & effective presentation skills
English language (oral and written)
Ability to multi-task
Be flexible to come in shift as a replacement in short notice
Exposure to techniques like forecasting, predictive methods, classification techniques, and segmentation is highly desirable.
Effective project management, presentation, and communication skills
Continuous learning and research-oriented mindset. Ability to think out of the box: Ability to come up with bright ideas and always looking at the next big thing in technology.
Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
Knowledge of DataScience Open Source is added plus.
Proficiency in computer applications with emphasis on Data Analytics & Data Science is desirable
Creative approach to process development and customer-centric behavior
Comprehensive analytical, troubleshooting & problems solving skills.
Ability to work independently and in a team environment, focusing strongly on delivering SMART data results and identifying alternative solutions when challenges arise from unstructured data.
Ability to define the problem with limited information
This role may require global customer-facing and internal/external travel, up to 10% of the time.

Basic Candidate Qualification:

• Bachelor's degree in chemical engineering
• Min of 12 years of experience in technical service or process operation/engineering/monitoring role within the refining and petrochemical industry.Additional InformationJOB ID: HRD265500Category: EngineeringLocation: One-HON-UTC-2+4F ,UTC, 2F 4F, Sushant Lok Phase I,,Sector 43,Sushant Lok Phase I,,Gurgaon,HARYANA,122022,IndiaExemptGlobal (ALL)