Job Description:

Job Summary:

Incumbent is a key nonclinical member of the Behavioral Health Crisis Center’s team.  They help clients set and achieve recovery goals, promote self-directed progress, and support crisis care plans.  The incumbent provides a unique perspective, by modeling effective recovery skills and self-care, meeting individuals with unconditional positive regard and without judgment, in line with their ethical code and practice scope.  Assists with onboarding, training, continuing education, and best practices, while supporting managers and the director in achieving organizational goals.

Essential Job Functions:

Operate in accordance with the system's Operational Guidelines and within their professional Code of Ethics and Scope of Practice.

Provide practical role modeling, and utilize personal experience to benefit the client.

Implement guidelines, procedures and program rules.

Promote coping skills for managing substance use disorders and mental health symptoms.

Share lived experiences of recovery positively and demonstrate the use of recovery tools and modeling of successful recovery behaviors.

Maintain and leverage a knowledge of community resources and assist clients in developing a supportive network and resource ecosystem.

Assist clients with identifying strengths and resources to achieve self-directed recovery goals, foster independent decision making and pro-active involvement in their treatment.

Teach and model symptom management and problem-solving skills.

Document interventions, resources linked, client behaviors, strengths, progress, responses, challenges, concerns and needs promptly using the electronic health record.

Provide transportation as clinically appropriate in line with company and program guidelines.

Lead and support training and education to maintain industry standards and strive for best practice.

Assist with chart audits and review progress summaries to improve services provided.

Maintain scheduling calendar within the peer discipline in collaboration with leadership.

Assist with data entry and integrity management.

All other duties as assigned.

Knowledge, Skills, and Abilities:

Ability to write routine reports and correspondence.

Ability to communicate effectively before groups of clients, employees of the organization, family members and other contacts in the community.

Ability to work in a fast – paced environment, prioritize and manage multiple tasks and coordinate services for a variety of clients.

Successfully complete of all mandatory continuing education to maintain certificate and successfully complete CPR, First Aid, and CPI Training.

Shall be able to follow direction and accept supervision.

Ability to establish effective relationships to work with a variety of persons in crisis and the competence to handle crisis assessment and intervention.

Ability to correctly enter documentation into an Electronic Health Record.

Experience and Education Qualifications:

High school diploma or GED required.

Certified Peer Specialist in state of practice required.

One-year experience working in the field and additional experience preferred.

Lived experience with both mental health and substance use preferred.

Supervisory Requirements: 

None

Employment Requirements:

Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.

Completion of New Hire Orientation at the beginning of employment.

All training requirements including Relias at the beginning of employment and annually thereafter.

Current driver’s license, acceptable driving record and current auto insurance.

Physical Requirements:

ADA Consideration - Sedentary work:  Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.  Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.