The Opportunity
Oversee and manage assumed reinsurance excess of loss and proportional business emanating from QBE Re’s casualty and property book of business including an emphasis on Cedent audits. Ensure that all claims are being properly reported to QBE Re pursuant to the terms and conditions of the reinsurance contract(s).
Location: Ny- New York City
Work Arrangement: Hybrid (2-3 days in the office)
The salary range for this role is between $126,000 -$189,000 depending on experience
Your new role
Complete either on-site or remote reinsurance claim audits when necessary
Deliver quality claims service to our internal underwriters, actuaries, etc. and external partners (Brokers and Cedent’s)
Manage a portfolio of reinsurance claims (via our ProSume system) in accordance with QBE Re’s Claim Guideline and Procedures to ensure a favorable outcome.
Where necessary, conduct investigations on all assigned claims in order to provide timely and accurate facts for evaluation of each assigned claim
Interpret the applicable insurance and reinsurance contract(s) and apply that to the exposures presented with each assigned reinsurance claim
Complete Large Loss Reports (LLR’s) for upper management when required
Resolve claims in a timely and fair manner and in accordance with all applicable laws, regulations and statutes
Collaborate with QBE’s staff attorneys on coverage issues in order to formulate a strategy to achieve a favorable outcome
Review reserves on all assigned claim files and recommend changes (ACR’s) where necessary to ensure claim and actuarial accuracy
Collaborate with other internal Centers of Expertise in a timely manner when indicated to facilitate the delivery of superior claims outcomes
Serve as an expert resource on complex claims or assigned claims requiring special handling
Undertake claims resolutions activities in accordance with claims best practices and Department of Insurance (DOI) compliance to support quality claim results
Provide the highest level of customer care, responsiveness, and satisfaction when managing assigned claims to deliver superior claim outcomes
Direct, control, and manage relationships with vendors to deliver accurate, timely, and cost-effective solutions
Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility
Required Education
Bachelor's Degree or equivalent combination of education and work experience
Required Experience
5+ years of Reinsurance Claims Experience and/or 10+ yeas of primary insurance claims experience
Preferred Competencies/Skills
Generate original, innovative solutions to difficult or unusual situations
Identify and locate information and facts which are necessary and relevant for the purposes of evaluating a claim
Financial and business acumen and awareness of financial responsibility
Quickly change direction when working on multiple projects or issues
Guide team to properly document investigation findings and preserve evidence in accordance with internal and external laws and procedures
Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Assume a methodical approach to a given situation and develop a systematic procedure as a response
Develop effective negotiation strategies and prepare a plan of action
Build and capitalize on beneficial internal and external relationships including competitors
Coach and encourage employees towards continuously improving performance and mentor team with feedback, on-the-job skill enhancement opportunities and career advice
Build and establish constructive and cooperative working relationships and open lines of communication
Utilize effective communication skills to influence and persuade decision makers
Preferred Education
Bachelor's Degree or equivalent combination of education and work experience
Preferred Education Specifics
JD degree or equivalent highly preferred
Preferred Experience
Experience handling Casualty and Property Insurance/Reinsurance claims
Experience in Auditing primary and umbrella insurance claims
Preferred Knowledge
Working knowledge of a Reinsurance Contract.
Experience managing Casualty Lines claims
Working knowledge of current and possible future policies, practices, trends, technology and information affecting the business and organization; knows how the business works
Working knowledge of relevant claims legal and technical knowledge for all US jurisdictions
Working knowledge of insurance policy and contract language
Working knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources
Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.
QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:
Hybrid Working – a mix of working from home and in the office
22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
Competitive 401(k) program with company match up to 8%
Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
Tuition Reimbursement for professional certifications, and continuing education
Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community
To learn more, click here: Benefits | QBE US.
Why QBE? What if you could have a positive impact – at work and in the world?
At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.
Join us now, so you can be part of our success – and we can be part of yours!
https://www.linkedin.com/company/qbe-north-america/
Commitment to Diversity
QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.
Equal Employment Opportunity:
QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.
Supplementary information
Skills:
Adaptability, Claims Settlement, Commercial Acumen, Conflict Resolution, Critical Thinking, Insurance Claims Processing, Intentional collaboration, Managing performance, Mentorship, Personal Initiative, Project Delivery, Regulatory Compliance, Reinsurance, Risk Management, Team DevelopmentHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.