Description

*We are open to supporting 100% remote work anywhere within the US.* 

ICF is a rapidly growing, entrepreneurial, multi-faceted consulting company, seeking a Lead Business Analyst to support our Department of Defense (DoD) Child and Youth Programs (CYP) program.  ICF works with government representatives and users to build and enhance CYP systems. The DoD recognizes the importance of providing military and DoD-affiliated families with access to quality, affordable childcare programs. Access to childcare directly affects the efficiency, mission readiness, morale, and retention of DoD personnel worldwide.

Our team is a leading provider of digital transformation services for Federal agencies. Our services focus on enabling agency mission and business transformation using industry-leading low-code platforms, mobile applications, robotics process automation, and data analytics platforms. We are partnered with some of the world’s leading and most innovative companies like Salesforce, ServiceNow, Microsoft, and UiPath. We focus on offering a full range of architecture and planning, system implementation, integration, analytics, and O&M for our customers.  The ICF team performs custom software development to modernize and integrate siloed, legacy applications using modular design standards. The team works closely with clients and other contractors to ensure the performance and reliability of public-facing, mission-critical applications.

As a Lead Business Analyst, you will collaborate with product owners, technical architects, and developers to create innovative business systems. This individual is responsible for bridging the gap between development, design, and product management by eliciting, analyzing, documenting, and communicating concise requirements for implementation based on business needs. Operating in an Agile environment, the Lead Business Analyst will utilize analytical and problem-solving skills and leverage technical capabilities to deliver optimal solutions.

The Lead Business Analyst will participate in building and integrating web-based applications to support our DoD Military Family Readiness project.  This Lead Business Analyst will work directly with customers and internal subject matter experts to understand the business goals and objectives of the project and then translate those findings into actionable specifications for delivery.  The Lead Business Analyst will work with technical leads to design new features and functionality based on customer need, collaborate with the development team to refine requirements, and manage solutions from design and development through production deployment. The Lead Business Analyst will produce technical documents detailing integration points and features for multiple applications in support of modernization of the legacy systems.  The Lead Business Analyst also will work with the Program Manager and Technical Project Manager to codify and document the governance and project processes for the overall DoD Military Family Readiness project enterprise.

Responsibilities: 

Work closely with various technical and non-technical stakeholders to understand complex business processes and define business requirements. Translate business requirements into concise, feasible, and verifiable user stories and acceptance criteria. Communicating with multiple teams to ensure requirements are clear and well understood from a functional and technical perspectiveMaintain and prioritize user story backlog. Work closely with business stakeholders on roadmap creation and own roadmap maintenance. Support the solutioning process by developing competencies in various technology platforms. Produce and decipher complex technical use cases, user stories, process flows, diagraming, data analysis, data mapping, interfaces, reporting and testing activities on web and hosted technologies. Develop functional documentation such as use cases, functional specifications, reports, and screen prototypes. Conduct system demonstrations for stakeholder feedback and validation. Codify and document project processes for use by multiple teams. Contribute to an Agile environment and apply best practices through cross-functional collaboration. Based on your experiences and interests, we may ask you as a technology professional to support growth-related activities, including (but not limited to) RFI, RFP, prototypes, and oral presentations. Team members are also expected to uphold and maintain appropriate certifications necessary for their practice expertise. Collaborate with UX designers and developers to ensure business requirements are reflected in intuitive, user-centered interface designs.Contribute to wireframe reviews, usability feedback sessions, and user acceptance testing to validate design and functionality alignment.

What you must have:

8+ years of experience as a Business Analyst in a fast-paced application development environment.8+ years of experience facilitating requirements gathering, Joint Application Design (JAD) sessions, capturing client requirements and feedback5+ years’ experience in documenting requirements and specifications for web and/or software development teams5+ years recent experience working in an Agile development environment as a business analyst (i.e., Scrum, Kanban, etc.)3+ years of experience collaborating with UI/UX teams or directly supporting user interface design and usability improvements (e.g., contributing to wireframes, user flows, or prototyping tools such as Figma, Sketch, Adobe XD)Must be a US Citizen or Permanent Lawful Resident (Green Card Holder) per federal contract requirementsMUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. Must be able to obtain and maintain Public Trust.

What we would like you to have: 

Experience developing standard documentation, including requirement and design specifications, use cases, and other supporting system documentationExperience with technical writing and developing technical requirements documentsExcellent oral and written communication skills, especially in a client interaction context and in facilitating large team meetings to drive deliveryExperience scoping work efforts into actionable pieces for deliveryBachelor’s degree is preferred or equivalent years of experience Good working knowledge of the Scaled Agile methodology Agile/Scrum Master Certification preferred Excellent analytical, problem-solving, and communication skillsAbility to multi-task in a fast-paced environmentAbility to work independently and within one or more teams with excellent time management, organizational, and reporting skills

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

 

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. 

 

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$81,094.00 - $137,860.00

Nationwide Remote Office (US99)