Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: Business Analyst- Crest Collection/LOS Domain
Position: Business Analyst
Experience: 6-10 Years
Category: Software Development/ Engineering
Shift: General Shift
Main location: India- Bangalore/Hyderabad
Position ID: J0725-0465
Employment Type: Full Time
Position Description:
We are looking for a highly skilled Product Owner with deep domain expertise in Credit Collection and Loan Origination Systems (LOS), along with a solid understanding of UI/UX principles and hands-on involvement in functional testing. The ideal candidate will drive the product vision and roadmap for key digital initiatives in the banking and finance space, working closely with cross-functional teams to deliver business-critical solutions aligned with customer and stakeholder needs.
Roles and Responsibilities:
• Define and own the product roadmap for features related to Loan Origination and Debt Collection processes (excluding Trade Finance settlement).
• Gather and prioritize business and functional requirements through stakeholder collaboration and market analysis.
• Translate business needs into well-defined epics, user stories, and acceptance criteria.
• Collaborate with UI/UX designers to ensure intuitive and user-centric product experiences.
• Oversee end-to-end functional testing, ensuring coverage of edge cases and regulatory requirements.
• Manage and groom the product backlog, ensuring stories are ready for development and aligned with sprint goals.
• Work closely with developers, testers, and stakeholders to clarify requirements and resolve issues throughout the delivery lifecycle.
• Facilitate UAT, ensure user readiness, and support training documentation and knowledge transfer.
• Continuously monitor product performance, gather user feedback, and identify opportunities for product enhancements
Education Qualification: Bachelor's degree in computer science or related field or higher with minimum 2 years of relevant experience.
Must-to-Have Skills:
• Strong domain knowledge in Banking and Finance, particularly in Loan Origination and Debt Collection
• Experience defining and owning product roadmaps and backlogs
• Strong understanding of UI/UX Design principles and ability to collaborate with design teams
• Familiarity with Payment Processing flows (basic level)
• Hands-on involvement in functional testing, test planning, and validation
• Ability to create and interpret process and data flow diagrams
• Proficient in tools such as Visio, JIRA, and Confluence
• Strong communication, stakeholder management, and presentation skills
Good-to-Have Skills:
• Experience with automation testing tools or test management platforms
• Familiarity with Agile methodologies (Scrum, SAFe)
• Exposure to Bitbucket or similar version control tools
• Knowledge of regulatory and compliance frameworks in the financial services industry
CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
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Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
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You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.