**_This position will follow our hybrid work model, we expect the selected candidate to be in the office 8-10 days per month at the St. Petersburg, FL Corporate Office location._** **Responsibilities** + Create detailed business requirements for functional and non-functional capabilities. + Validate test cases to ensure scripts evaluate business functions. + Gather and interpret information from multiple sources and make recommendations. + Document business processes and support application development teams. + Translate technical concepts for business audiences and vice versa. + Develop estimates and implementation plans for technical solutions. + Collaborate on project schedules, reports, and documentation; may lead small to medium projects. + Visualize requirements into prototypes with User Experience/Design resources. + Apply principles in risk management, issue tracking, and change management. + Identify issues, compare data, and draw conclusions. + Clearly convey information through various media to engage and inform audiences. + Choose effective approaches for actions or solutions based on facts and constraints. + Demonstrate technical and professional skills; stay current with trends. + Develop collaborative relationships to achieve work goals. + Focus on client needs and maintain productive relationships. + Facilitate collaboration in team environments. + Occasionally work non-standard shifts, including nights and weekends, and/or have on-call responsibilities. **Skills** + Advanced knowledge of requirements gathering, issue tracking, change management. + Proficiency with Microsoft Office tools, including Excel, Visio, and Project Planner. + Experience with Smartsheet is a plus. + Intermediate experience in creating wireframes using Marvel, Visio, or similar tools. + Mid-level expertise in SQL for data analytics and mining. + Familiarity with work item management tools like TFS or JIRA.