Job Summary

The Lead BA for Shared Services  will incorporate design and analysis activities across IS IT managed applications.

You will work with business and operational partners to assess, research, and analyze business and system needs, while incorporating new requirements. You will resolve systems issues based on operational, client, regulatory and market requests that meet sponsor/stakeholder needs.

All responsibilities will be carried out in accordance with Code of Conduct, RBC Values and Guiding Principles ensuring adherence to privacy principles.

Job Description

What will you do?

Lead detailed design phases for small projects / stream within a medium to large projects identifying, tracking and resolving technical issues.Adhere to corporate controls (e.g. internal and external audits, information security)Build Future Capability : express a vision for change based on the awareness of business challenges and by bringing innovative approach and/or solutions to accelerate the deliveryAgile Champion, work towards setting up environment to promote agility with iterative delivery model, working in collaboration attention to value focus / voice of the client to increase the rate of successful deliveriesIn coordination with ITPMO, provide IT support for the business functional and system analysis work leading to technical development and implementation of key development projects within the assigned budget.

What do you need to succeed? Must-have:

5+ years of experience as a Business Analyst, gathering functional and technical requirements with the ability to facilitate between and influence key decision makersPrevious experience working and adhering to corporate controls (e.g. internal and external audits, information security)Strong ability to document technical solutions into business termsExcellent problem solving and analytical skillsAbility to effectively communicate to a wide range of stakeholdersStrategic thinker with excellent interpersonal skills to work across functions
 

Nice-to-have: 

Knowledge of supportive technologies in the Financial Services IndustryPrevious banking/ financial services industry experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work
 

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Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-20

Application Deadline:

2025-07-15

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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