What you will do
Proactively manage and collect on assigned customer accounts to ensure timely payments.
Monitor aging reports and follow up on overdue invoices via phone, email, or customer portals.
Research and resolve payment discrepancies and disputes in coordination with internal departments.
Apply payments and credits to customer accounts accurately in the ERP system.
Document collection activities and maintain up-to-date records of customer interactions.
Recommend accounts for escalation or third-party collection based on risk and aging.
Assist in monthly AR reporting and analysis to identify trends or risks.
Support audits and internal controls related to AR processes.
Collaborate with Sales, Customer Service, and Billing teams to resolve account issues.
What you need
Required
Bachelor’s degree
4+ years of professional experience.
Experience with ERP systems (e.g., SAP, Oracle, NetSuite) preferred.
Excel expertise (Pivot tables, V Lookups, etc)
Preferred
Flex Financial exposure/ experience.
Knowledge of accounting principles and credit/collections best practices.
Familiarity with B2B collections processes.
Experience working with cross-functional teams in a large or matrixed organization.
$69,100 - $139,600 salary plus bonus eligible + Benefits (Health, Vision, Dental, 401K, Tuition Reimbursement, Employee Assistance Program, Wellbeing Program, Employee Stock Purchase Program). This information reflects the anticipated salary range for this position based on current national data. Actual minimum and maximum may vary based location. Individual pay is based on skills, experience, and other relevant factors
Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.