About the team:

You will be a part of the AI team, which is responsible for developing AI features at Helpshift.

The AI team has built product features like User Intent Detection, AI-Powered Answers,

Agent CoPilot features, etc by building our own ML models and leveraging generative AI.

The team consists of Backend and Frontend Developers, Full-stack Developers, ML

Engineers and Data Scientists.

About the role:

We are looking for a seasoned engineer with a passion for Artificial Intelligence and a knack

for leadership. In this role, you'll be instrumental in shaping our AI products, leading a group

of engineers within the team, and driving the successful delivery of innovative solutions.

You'll blend deep technical expertise in AI with strong leadership skills, guiding a team of

full-stack, backend, and frontend developers. You'll be responsible for the end-to-end

delivery of AI-powered features and products, from conceptualization and design to

deployment and optimization.