About the Team

The SMB Sales Team at DoorDash's In-Store division is on a mission to help independent restaurants and growing hospitality groups thrive. We're passionate about solving real operator challenges and believe in the power of our platform to transform the guest experience. As trusted advisors, we take a consultative approach—meeting operators where they are, understanding their business needs, and guiding them to the right solutions. We're a high-energy, collaborative team that celebrates wins together, learns from every interaction, and is deeply committed to supporting the success of our customers and each other.

About the Role

As a Lead Account Executive, In-Store, you'll play a key role in scaling our presence in the hospitality industry by leading net new acquisition efforts within our SMB segment. You'll work closely with prospective restaurant operators to help them understand how our In-Store platform can power better guest experiences, drive repeat business, and streamline operations. This role is designed for high-performing Senior Account Executives ready to take the next step in their sales career while helping ramp new team members, mentoring Account Executives and SDRs, and serving as a resource and escalation point.

You’re excited about this opportunity because you will… Own the full sales cycle for SMB prospects from initial outreach to close. Consistently exceed individual sales targets through discovery, demo, negotiation, and closing complex deals. Build and maintain a healthy pipeline of net new prospects. Execute outbound strategies, leverage inbound leads, and collaborate with SDRs and Marketing to drive pipeline development. Support the development of Account Executives and SDRs. Provide feedback, guidance, and deal support while serving as a mentor and escalation point for early-stage deal guidance. Partner with teams across the business including Partnerships, Product, and Customer Success. Ensure smooth handoffs post-sale while collaborating on cross-functional initiatives and special campaigns. Provide feedback on sales processes and tooling. Help identify opportunities for improvement and greater team efficiency while analyzing sales performance and market trends. We’re excited about you because… You have 5+ years of B2B SaaS sales experience, preferably within hospitality technology, with a strong track record of exceeding sales targets You have proven ability to close complex deals with multi-location restaurant groups and hospitality operators using exceptional consultative selling skills You have experience mentoring and supporting junior sales team members with natural inclination for leadership and strong business acumen You have excellent presentation and communication skills with experience delivering impactful product demos both virtually and in person You are comfortable working in fast-paced, high-growth environments, managing multiple priorities with familiarity using Salesforce, Outreach, and other sales automation tools, plus restaurant/hospitality experience is a plus with willingness to travel periodically

 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey