HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, innovative technologies and resources to build a successful career.

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday.

Introduction: A Career at HARMAN - Harman Tech Solutions (HTS)

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN HTS, you solve challenges by creating innovative solutions.

Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity’s needs.Empower the company to create new digital business models, enter new markets, and improve customer experiences

About the Role

We are looking for a strategic and hands-on Operations Lead to ensure the resilience, performance, and cost-effectiveness of our Azure-based data platform. This role combines platform reliability, incident response, SLA ownership, and cost management (FinOps) with deployment oversight and CI/CD ownership.

What You Will Do

You will act as the single point of contact for operational issues, coordinate responses to outages, drive platform optimizations, and lead FinOps forums across internal customer groups.

Operational Ownership

Ensure smooth day-to-day operations of the data platform, covering Azure Synapse, Azure Databricks, ADF, and Power BI.Lead root cause analysis, platform incident triage, and stakeholder communications for any data quality, delay, or outage incidents.

Performance & Reliability

Continuously monitor and optimize pipeline performance, compute workloads, Power BI refreshes, and platform resource utilization.Define and enforce SLAs for critical datasets, pipelines, and reporting assets.

Cost Optimization & FinOps

Lead FinOps forums with business stakeholders to analyze platform usage, identify cost-saving opportunities, and increase accountability.Track, report, and optimize spend across Databricks clusters, Synapse pools, ADF activity runs, and Power BI usage.

CI/CD & Deployment Management

Manage and improve CI/CD pipelines for deploying data pipelines (ADF), notebooks (Databricks), and Power BI assets.Collaborate with engineering teams to ensure safe, automated, and compliant releases of data workflows and platform changes.Own version control hygiene, release management standards, and rollback procedures for critical changes.

Monitoring, Automation & Tooling

Implement observability solutions using Azure Monitor, Log Analytics, or other native tools to detect issues proactively.Create operational dashboards and alerts and automate common failure recovery tasks where possible.

Governance & Process Leadership

Develop and maintain runbooks, escalation protocols, and incident management playbooks.Collaborate with data engineering and analytics teams to align operational strategy with business priorities and platform roadmap.

What You Need

8+ years in data platform or DevOps/operations roles2+ years in a leadership or strategic position supporting modern cloud-based data platforms

Technical Expertise:

Strong hands-on experience with Azure Synapse, Databricks, ADF, and Power BIExperience managing CI/CD workflows for data deployments (e.g., Azure DevOps, GitHub Actions)Familiarity with Infrastructure-as-Code, release automation, rollback planningSolid grasp of cloud-native monitoring and incident management practices

Skills:

Excellent communicator, especially during high-stakes operational incidentsStrategic mindset with ability to link technical performance with business value and costStrong documentation, process ownership, and problem-solving skillsNice to HaveExperience with Azure Purview, data governance tooling, or automated data quality checksFamiliarity with ITIL or formal service management practicesFinOps or Azure cost management certificationKnowledge of GDPR, HIPAA, or other data compliance standards

What Makes You Eligible

Be willing to travel up to 25%, domestic and international travel if required.Successfully complete a background investigation as a condition of employment

What We Offer

Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.)Professional development opportunities through HARMAN University’s business and leadership academies.Flexible work schedule with a culture encouraging work life integration and collaboration in a global environment.An inclusive and diverse work environment that fosters and encourages professional and personal development.Tuition reimbursement.“Be Brilliant” employee recognition and rewards program.

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.