Heredia, Costa Rica
1 day ago
Lead, Workforce Data and People Services

At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their differences to support delivering  results together. Newmont’s Service Enablement Group (SEG) is a new internal Newmont function that aims to improve processes and service delivery for the organization. It is comprised of two parts: A Process Excellence team and a future-state service delivery model who design will be informed by the work of the Process Excellence team.    

Join us and unearth your potential in a global company that is at the forefront of shaping the future of the mining industry.

Your Impact

You will ensure Newmont’s workforce management systems and processes run smoothly, delivering accurate data, efficient services, and an exceptional employee experience across the globe.

As Part of Our Team, You Will Oversee daily People Services operations, from onboarding to offboarding, benefits, mobility, leave, and more.Lead a team managing workforce data standards, statutory reporting, and system integrity.Resolve escalated employee queries and drive service improvements.Monitor SLAs and KPIs, ensuring compliance with regulations and company policies.Partner with process teams to streamline and digitize workflows.Foster an inclusive, high-performing team culture through coaching, feedback, and recognition.Prerequisites for Your Success in This Role Bachelor’s degree in Business Administration, IT, or HR.Experience in global HR shared services and workforce data management.Proficiency in SAP SuccessFactors (or similar HRIS).Skilled in system implementation and upgrades.Strong leadership and collaboration skills; fluent in Spanish and English.Your Work Environment You will be part of Newmont’s Global Delivery Center (GDC) in Costa Rica, working within the Finance function. The role is people-focused and involves cross-functional collaboration with global stakeholders across People, Finance, IT, and Supply Chain teams.While the position is intended to be hybrid, as we establish our foundation, we will begin on-site to foster strong relationships, align our strategies, and ensure a solid framework for long-term success.This role is for the day shift schedule.Compensation will be aligned with the local Costa Rican market and paid in Costa Rican colones (CRC).Why Join Newmont

We are a leading gold company dedicated to safety, sustainability, and innovation. You’ll join a global team where your work has a direct impact on people and operations. At Newmont, we value diversity, development, and creating an environment where everyone can thrive.

We understand no candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you! Our business success comes from the accomplishments and well-being of our employees and contractors. Our goal is to build a workplace culture that fosters leaders and allows every person to thrive, contribute, and grow. We are committed to selecting and developing our employees, and to establishing a work environment where everyone can take an active part in reaching our strategic goals while feeling a sense of pride in working at Newmont.

Newmont seeks to recruit, hire, place and promote qualified applicants, meaning applicants who meet the minimum requirements of the position, without regard to personal characteristics such as gender, race, nationality, ethnic, social and indigenous origin, religion or belief, disability, age or sexual orientation or any other characteristic protected by applicable law.

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