Phoenix, AZ, 85067, USA
22 hours ago
Lead, UX Design
**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The Role** User experience design is a critical part of delighting customers at Skytap, a Kyndryl Company, even more so in the age of AI. We’re looking for a seasoned **Senior UX Designer** who can drive end-to-end UX efforts across research, interaction design, and visual design. This is a hands-on, high-impact role for a multi-talented individual who enjoys collaborating closely with customers, engineers, and product managers to deliver elegant, intuitive, and consistent user experiences. As a foundational member of the product team, you will help shape the culture and processes of UX for the Skytap business under Kyndryl. You’ll work on a sophisticated SaaS application used by enterprise teams to run and modernize specialized workloads in the cloud. If you’re a systematic thinker who thrives in ambiguity, loves to collaborate, and balances big-picture vision with pixel-level detail, this is the role for you. **Your Responsibilities** + Lead UX design across the product lifecycle, from discovery and ideation to detailed design and implementation + Conduct lightweight user research, competitive analysis, and usability testing to inform design direction + Create wireframes, mockups, prototypes, and detailed UI specifications in Figma + Collaborate closely with engineering to understand technical constraints and ensure high-quality implementation + Drive consistency through thoughtful use of design systems and shared interaction patterns + Work incrementally—testing ideas with customers, iterating quickly, and adjusting designs based on feedback and data + Partner with product managers and stakeholders to influence roadmap priorities based on user needs and experience gaps + Establish scalable design processes and standards as the design practice grows **The compensation range for the position in the U.S. is $88,680 to $168,480 based on a full-time schedule.** **Your actual compensation may vary depending on your geography, job-related skills and experience.** **For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations:** **This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.** **Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.** Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. **Who You Are** **Your Qualifications** + 8+ years of UX design experience, ideally in cloud IaaS or technical product environments + Strong portfolio demonstrating user-centered design, UI craftsmanship, and systems thinking + Proficiency in modern design and prototyping tools (e.g., Figma, Pendo) + Familiarity with HTML/CSS/JavaScript and a solid understanding of what it takes to bring a design to life in code + Experience working closely with engineers and product teams in agile development environments + Detail-oriented, with a passion for consistency and polish across complex UIs + Collaborative, low-ego communicator with the confidence to advocate for users and the humility to adapt **Being You** Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. **What You Can Expect** With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. **Get Referred!** If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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