Project Governance & Execution

Drive solution resources and ensure governance throughout the project lifecycle.Build and lead the execution of the project plan, coordinating across various technology platformsOversee project activities to ensure timelines are met and risks/issues are mitigated.Report progress, risks, and decisions to the program manager.

Stakeholder & Business Alignment

Act as the primary liaison between business/zone stakeholders and the project team.Confirm and onboard the project team before kickoff, clarifying roles and responsibilities.Collaborate with BRMs and business stakeholders to ensure timely requirement gathering and alignment with project goals

Testing & Cutover Support

Support the local business team during UAT, ensure sign-off, and manage issue resolution cadence.Coordinate with release managers to align release schedules with project timelines.Assist with cutover activities and ensure digital team plans are well documented.

Change Management & Adoption

Facilitate understanding of deployment impacts and support training efforts.Enable smooth adoption through change management and post-deployment follow-up.

Monitoring & Continuous Improvement

Track project progress against business requirements and report status and risks.Collect post-deployment feedback to evaluate effectiveness and identify improvement opportunities.Foster close cooperation across all roles and functions.