Job Summary: For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve their optimal level of independence and enhance quality of life. Essential Responsibilities: + In close collaboration with the member/members family, and members of the health care team, assesses the members health status, functional limitations, psychological status, social support systems, resources, environmental factors, and response to treatment. + Uses motivational interviewing techniques to identify patients readiness for change, creates appropriate care plan based on assessments, assists member with health system navigation and connection to community resources. + Provides supportive counseling and education to members, families and caregivers, members of the health care team, and others including end-of-life issues and Advance Directives. + Effectively manages and coordinates assigned caseload consistent with established criteria. Ensures consistent and reliable documentation of case management activities in compliance with all organization and department standards. + Facilitates application process for accessing local, state, and federally funded programs (e.g., Medicaid, Medicare, Disability) and/or refers to appropriate community agencies in cases of suspected patient abuse/neglect when identified. + Coordinates care across the care continuum for members receiving behavioral health and substance abuse services. + Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals. Maryland Medicaid Program Basic Qualifications: Experience + Minimum two (2) years of experience in case management or three (3) years of clinical experience are required. Education + Masters degree in social work (MSW) required. License, Certification, Registration + This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire. + Licensed Clinical Social Worker - Certified (Maryland) within 6 months of hire + Licensed Clinical Social Worker (Virginia) within 6 months of hire + Independent Clinical Social Worker License (District of Columbia) within 6 months of hire Additional Requirements: + Must have reliable transportation and be able to complete in-person assessments in the home and community. (For anyone hired after April 1, 2025). + Exceptional oral and written communication skills to interact with diverse members and providers and present care plan. + Exceptional listening skills to assess needs and identify problems. + Cultural humility to appreciate unique perspectives, backgrounds, and differences. Preferred Qualifications: + Pediatrics: Minimum one (1) year of recent experience with pediatric/adolescent population preferred. + Perinatal: Minimum one (1) year of recent experience with recent labor and delivery of predominately high-risk obstetrics or perinatal population preferred. + Renal: Minimum one (1) year of recent experience with nephrology or renal population preferred. + Case Manager Certificate (CCM) preferred. COMPANY: KAISER TITLE: LCSW-C, Social Work Care Manager Maryland Medicaid Baltimore, MD Woodlawn Med Ctr LOCATION: Baltimore, Maryland REQNUMBER: 1365956 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.