Reduction in GFR (DSL/Voice) – i) Broadband GFR Reduction ii) Repeat & reopen SR reduction for all products Customer SLA Enhancement – i) Enhancing Customer SLA ii) Reduction in beyond SLA, open SR>3 & 7 days iii) Solitaire and Titanium Customer SLA improvement Reduction in Field SRs Implementation of new work ways and Quality of repair Opex and Budget control

All work and no play isn’t how we do things at Airtel. Here, innovation is a way of life and we believe that a dynamic and friendly environment helps our employees strike a healthy work-life balance. In fact, a defining characteristic of life at Airtel is a fun, youthful and vibrant work culture

Strong analytical skills Knowledge of technology – ADSL, VDSL etc. Understanding of DSL CPE, TR69 & CAS Experience of handling large team in dotted matrix Knowledge of wireline/broadband/internet business Strong communication skills

 

Qualifications (Education/Work Experience)

Done BE/B.Tech with minimum 5 to 7 years of experience