Apply Job Type Full-time Description

LAC Federal is seeking Records Management Specialists (RMS) Level II to provide essential technical support for a federal agency in the Dallas, TX area. This position plays a critical role in assisting the implementation of records management practices across multiple formats and platforms. The role requires experience in records management, excellent customer service skills, and using automated information systems. The RMS Level II operates under the supervision of a Records Information Manager and does not involve supervisory responsibilities.

Responsibilities

Maintain and update records center content versatile tracking systemPerform various duties to create, update, and manage electronic recordsProcess records in accordance with detailed records and program file plansEnsure the confidentiality of Business InformationMaintain accurate documentation about records center activitiesProvides customer support in a service bureau environment.Demonstrate understanding of basic records concepts, organization and the ability to follow processes.

Requirements College degree preferred, but not requiredPrior customer service experience requiredExperience in records or data management requiredProficiency in Microsoft Windows 10 or Windows 11Demonstrated experience with training delivery and module developmentFamiliarity with electronic records concepts and systemsStrong written and oral communication skillsAbility to work effectively in a collaborative team environment

Preferred Qualifications

• Detail-oriented with strong documentation capabilities

• Ability to deliver technical content clearly in a training setting

• Comfortable interacting with personnel at all levels of the organization

• Adept at navigating automated information systems and databases

Salary Description $24.46 hour