Place of work: Priemyselný park 3, Michalovce, Slovakia.
Wage (gross) and other rewards: Minimum 2400€ / monthly (depending on experiences and quality of the candidate) + Annual global incentive plan-bonus and other benefits in compliance with social benefit program of the company
Contract type: full-time.
Start date: by agreement.
Position overview
The Labs & Manufacturing IT Engineer is responsible for the day to day IT Operational activities within the Manufacturing an R&D environments, by providing on-site technical specialized support, monitoring critical production systems and applications, and maintaining critical inventory to comply with GxP and regulatory standards. These roles will partner with the GQO & R&D IT Business Partners, Delivery and other Operational teams to support the prioritization of day-to-day activities and will need to have significant knowledge of both IT and the business processes and will support incident management for manufacturing and R&D operations.
Key responsibilities:
Operation’s Handling:
• Understands the specific technology needs and challenges within their Manufacturing Operations processes - aligning IT services accordingly.
• Provide on-site technical support for validated applications used in critical Manufacturing processes, ensuring alignment with ITQA, Quality Assurance, Regulatory Affairs teams and compliance with regulatory requirements such as FDA, EMA, and GxP standards.
• Ensure IT Operations monitors critical Manufacturing Production Systems and Applications, to ensure they remain operational and coordinate regular maintenance windows to minimize downtime.
• Maintain critical manufacturing inventory asset data, to ensure that accurate reporting can be provided to support, incidents, audits and projects.
• Acts as the liaison between Manufacturing Operations Leadership, Departments (including Production, Engineering, Maintenance, and Quality Assurance), Employees, Vendors, IT On-site support and Global IT Hubs
• Drive adoption of new and existing systems to ensure business change / value is delivered.
• Educate the wider IT teams on the needs and complexity of their Manufacturing Operations processes.
• Stay up-to-date with Manufacturing Operations industry trends and best practices for application support and technologies.
Major Incidents:
• Supports the incident management team on P1 & P2 incidents, which impact Manufacturing Operations; ensuring that the relevant Business Unit/IT Teams/Vendors are engaged to support and reduce downtime arising from incidents.
• Troubleshoot equipment failures or malfunctions on the factory floor, including in-process test equipment, ruggedized devices, industrial PCs, and machinery interfaces.
Business Continuity:
• Create and maintain documentation, including knowledge articles for; common issues, incident resolution, best practices for factory-specific IT support, user guides and FAQ’s.
• Participate in the testing and deployment of software updates and patches.
• Drive Manufacturing Excellence; for example, leading Business Continuity Planning and continuous-improvement activities
• Oversee and contribute to the management of projects originating from Global IT; providing facilitation and project ‘brokerage’ to ensure smooth delivery/implementation
Dotted line to Global manufacturing:
• Collaborate with departmental leaders to identify opportunities for process improvements and innovation through technology, feeding ideas generated through to the GQO & R&D IT Business Partners
• Contribute to the demand management process by performing hands on data gathering for alignment of ideation though to the GQO BP and overall GQO/R&D strategies
Vendor Coordination:
• Coordinate the vendor relationships for specialized systems, ensuring contract compliance and SLA fulfillment.
• Oversee vendor-led upgrades, patches, and maintenance to minimize disruptions to business operations.
Contribute to projects involving system implementations, migrations, or upgrades at manufacturing and lab sites. Participate with cross-functional teams, including Regional IT Leads, on-site support technicians, and external vendors, to ensure successful project delivery.
Key requirements:
• Proven excellent communication and interpersonal skills.
• Experience of Manufacturing Operations, ideally within MedTech or Pharmaceuticals
• Proven experience in IT application support
• Strong technical proficiency in troubleshooting software issues and providing solutions.
• Strong analytical and problem-solving abilities
• Experience working directly with internal and external customers, technical experts, and professional staff.
• Previous experience in IT project management, with a demonstrated ability to effectively lead successful implementation of IT systems
• Experience in producing documentation and business requirement documentation.
• Ability to develop and report metrics and KPIs.
• Ability to present complex data and analyses to senior management.
• Ability to work collaboratively with external and internal stakeholders.
• Understanding/certification of ITIL and experience of implementing these standards
• Understanding/certification of BRMP and experience of implementing these standards
• Consultative and continuous-improvement focus
• Ability to work independently and prioritize tasks in a fast-paced environment. • Familiarity with change control processes and documentation practices in regulated industries
• Strong interpersonal and communication skills to effectively collaborate with business and technical stakeholders.
• Demonstrated ability to manage complex IT systems in manufacturing or lab environments.
• Analytical thinking with a problem-solving mindset to address technical challenges.
• Familiarity with regulatory compliance in a Medtech or similarly regulated environment (e.g., GxP, FDA, ISO).
Education/ Qualifications
• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Relevant certifications (e.g., ITIL, PMP, or certifications specific to MES/LIMS systems) are preferred.
• Advanced understanding of validated systems and regulatory compliance (e.g., FDA 21 CFR Part 11).
Languages
English and Slovak (mandatory)
Travel Requirements
Position may involve up to 5% travel, including visits to manufacturing and lab sites within the region and occasional international trips for project-related activities.
Working conditions
• Work environment is hybrid, combining remote work with office work.
• Some on-call availability may be required to address critical system issues.
Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it.
This is stepping up to a challenge.
This is work that’ll move you.
Note: Please send your CV only in English language.
Employee perks, benefits:
Annual global incentive plan-bonusLarge corporation with representation and manufacturingplants in the worldStable employer for Michalovce city and its surroundingsCorporate culture – Underpinning everything we do are our values: Improve careDeliver resultsGrow togetherOwn itDo what´s rightHome office possibilitiesFlexible working hoursIntroduction program according to company standardsDevelopment trainingsCareer opportunities for internal employeesReferral bonus systemRecognition programMeals in the amount of 0.44 Eur per one meal unit / daySupplementary pension plan after the trial period with theemployer's contributionSocial fund (various support and perks for employees)Free bus transport within Michalovce cityVarious events / team building activities for employeesVarious employee discounts by vendors within Michalovce city
Company:
Unomedical s.r.o. (member of the global company Convatec)
Priemyselný park 3
071 01 Michalovce, Slovakia
Email: job-slovakia@convatec.com
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ConvaTec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
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If you are an active employee at ConvaTec, please do not apply here. Go to the Career Worklet on your Workday home page and View "ConvaTec Internal Career Site - Find Jobs". Thank you!Ste už zamestnancom spoločnosti ConvaTec?
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Informácia o spracúvaní osobných údajov uchádzačov o zamestnanie sa nachádza na: https://www.convatec.com/sk-sk/o-nas/kariera/