Position Snapshot Location: Singapore Company: Nestlé R&D Center, Jurong, Singapore Type of contract: Permanent **Position Summary** Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people. **Main Purpose of Job** + Manage external customer/Non-Globe registration and support in ordering using Commercial Portal. + Generating quotes for analytical service (external customers). + Issuance of analytical reports. + Managing incoming calls and customer service inquiries. + Provides coordination for administrative for NQAC (meeting, visitors, website). + Provides administration and secretarial support to maintain office and pantry supplies. + Fixed asset management for NQAC (Registration, tracking, updates and disposal). + Manage of and contact point for NQAC facilities. + Support in documentation system maintenance and updates. Key Outputs: + ISO reports issue timely. + Updated Pricelist for NQAC Singapore. + Organize staff meetings, workshops and other events. + Assist in Sample Handling: 1. Handling of incoming parcels of samples for laboratory analysis. 2. Assist in sample grinding and sample transferring where needed. + Assist in Procurement: 1. Request for quotation, generate PR, follow up on PO and order status, GR in system. 2. Accept delivery of items, stocks keeping and storage. 3. Consumable management, planning and inventory of AMM items. 4. Ensure smooth procurement of consumables/office supplies needed in the section in accordance with compliance to standards. + Timely responding to customers’ emails and follow up on sample enquiries. + Identifying and assessing customers’ needs to achieve satisfaction. + Conduct behaviour base safety observation (BBSO) and taking part in assigned safety activities. + Ensure compliance to safe working environment. + Actively involved in activities of Safety, Quality Management, Goal Alignment which means being representative of the section in such activities. + Takes part in operational reviews (Daily Operation Review) and other elements such as root cause analysis, standard routine etc. in order to continuously improve the quality system and the operational output (e.g. reporting and troubleshooting any deviation and abnormal results). + Ensure all equipment are properly maintained. + Fixed asset registration, inventory and disposal. + Regularly perform 5S. + Assist lean improvement projects/initiatives that aim to improve cost, labor hour and workflow. + Extends skills and competencies according to section’s needs. **Key Experiences:** **Skills** + Basic knowledge in Microsoft apps and SAP or LIMS. + Able to multitask with minimal supervision. **Qualifications** Diploma in Chemistry, Food Science, Analytical Science or any science related field with preference in administration. **Knowledge** Graduates (preferably with laboratory internship experience or related work experience)Experience in SAP , knowledge of Quality System and GLP will be of added advantage.