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The PositionField Service Engineer - Laboratory Support Coordinator - Core Skill - Electro-Mechanical Engineer

Location: Dorset/Hampshire area, UK Salary: Competitive + excellent benefits Type: Permanent, Field-based

Key Information

Supporting NHS region South 6, covering 7 hospitals across Dorset, Hampshire, and Wiltshire

Ideal for experienced field engineers, with strong diagnostic service/support background

Primary focus on electro-mechanical engineering, with additional responsibilities in applications support, IT support, and training

Must reside in or be willing to relocate to the Dorset/Hampshire area

About the Role

Roche Diagnostics is seeking an experienced Electro-Mechanical Engineer to join our team as a Laboratory Support Coordinator. This challenging role offers an opportunity to make a significant impact on patient care through high-quality support of hospital pathology services.

Key Responsibilities

Provide frontline support across various analytical systems

Troubleshoot and resolve technical issues

Minimise unplanned downtime of laboratory equipment

Deliver applications and IT support

Conduct training for laboratory staff

Required Qualifications and Skills

Degree, HNC/HND in Electrical/Mechanical Engineering or equivalent demonstrable experience

Thorough, up-to-date understanding of the IVD industry

Solid experience in implementing best-in-class support

Excellent troubleshooting and problem-solving skills

Strong communication and teamwork abilities

Resilient and tenacious, able to thrive under pressure

Growth mindset with ability to use agile techniques

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.