Summary

Job Title: Laboratory Quality Assurance (QA) Coordinator
 
Status: Full-Time
  Position Summary:

The Laboratory Quality Assurance (QA) Coordinator is responsible for coordinating and overseeing all aspects of quality assurance within the Sinai Hospital Laboratory. This includes monitoring specimen workflow processes, ensuring compliance with regulatory standards, analyzing quality data, and driving continuous quality improvement. The QA Coordinator will develop and maintain SOPs, perform audits, track performance metrics, and collaborate with staff to enhance patient safety and laboratory effectiveness.

Key Responsibilities:

Quality Data Management:

Collect, compile, and analyze quality data to identify trends and improvement opportunities.

Generate monthly and annual statistical reports to track errors and key performance indicators.

Create and maintain dashboards and procedures for routine and specialized quality reporting.

Performance Improvement & Reporting:

Prepare and present monthly performance improvement reports at QA meetings.

Produce special reports and documentation as needed to support quality initiatives.

Organize and maintain accessible, clear, and survey-ready data for inspections and evaluations.

Audits & Compliance:

Conduct internal quality and safety audits, track corrective actions, and ensure follow-up.

Maintain and update QA manuals, SOPs, and controlled documents within the policy management system.

Monitor compliance with accreditation and regulatory agency standards (e.g., CAP, CLIA, OSHA).

Incident & Recall Management:

Investigate, track, and trend MIDAS occurrence reports and vendor recall notices.

Prepare formal responses and documentation for the RASMAS system and internal reviews.

Communicate findings and resolutions with stakeholders and vendors.

Equipment & Validation Support:

Assist with validation of laboratory equipment, including linearity, precision, and accuracy testing.

Standardize test methodologies and maintain validation records and equipment maintenance schedules.

Support LIS testing and quality initiatives related to equipment implementation and upgrades.

Education & Training:

Develop and distribute educational materials regarding test utilization and process changes.

Support the training of staff, nurses, and physicians on new procedures and lab protocols.

Contribute to the development and monitoring of competency testing programs.

Proficiency Testing Oversight:

Monitor microbiology proficiency testing (PT) enrollment and compliance with CAP requirements.

Enter and review PT survey results, investigate unsatisfactory outcomes, and initiate corrective actions.

Qualifications:

Education:

Required: Associate’s Degree in a laboratory-related field

Preferred: Bachelor’s Degree in Medical Laboratory Science or related field

Experience:

Required: 3–5 years of clinical laboratory experience, preferably with QA responsibilities

Licensure/Certifications:

Required: Valid MLS, MT, or MLT Certification

Additional Information

Who We Are:

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

What We Offer:

Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.

Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

Why LifeBridge Health?

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.

Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.