About the Role:
Based at the Head Office in Leicester. Core hours flexible between 8am and 6pm.

Let’s talk about quality… When it comes to UK retail, it’s hard to find a company with a bigger focus on quality. We sell thousands of items an hour and our repeat customer base comes back to us time and time again for our renowned quality products. 


New supplier onboarding

Manage the end-to-end onboarding of new brands across all Next systems. Meet onboarding performance targets (e.g., Supplier Setup, PIF receipt, Imagery, First Delivery, Online Launch) to ensure timely actions and resolve issues.. Ensure that key online information is gathered such as size guides Complete the Next Supplier OnBoarding (NSOB) process with brands and finance quickly and efficiently. Lead clear onboarding calls Provide onboarding progress reporting to the branded team

Brand Maintenance

Manage brand changes (e.g., model types, Label+ additions) across systems. Respond to helpdesk tickets. Ensure that databases are accurately updated.

Globalscape reporting

Ensure brands receive Globalscape reports (Daily Sales, Weekly Sales, Weekly Stock) via BIS teams. Manage changes to Globalscape reporting (brand access, supplier codes).

International Inclusions / Exclusion

Align product system to accurately reflect the availability by country & brand.. Ensure online availability matches inclusion/exclusion criteria. Use reporting to identify international sales growth opportunities.

Documentation 

Make sure that our onboarding documentation compellingly reflects the Label ways of working.  Keep the external branded helpdesk up-to-date Keep Thrive Training material current.

The day to day

Take all opportunities to identify and implement improved ways of working within the areas you contribute to. 

Networking

Build and maintain relationships with internal and external stakeholders.

 

About You:
You’ll bring strong attention to detail and a natural confidence when working in a customer-facing role. Comfortable communicating directly with brands of all sizes, you’ll have excellent communication skills and the ability to build positive relationships. You’re commercially aware, highly organised, and able to manage multiple priorities effectively. A good working knowledge of Excel, including Vlookups and basic formulas, will help you succeed in this role.


Sponsorship 
Candidates wishing to apply who would require sponsorship for this role will be required to meet the Home Office sponsorship requirements. For further information please see: https://www.gov.uk/skilled-worker-visa.

We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned.