Lab Equipment Manager

Introduction to role

The Lab Equipment Manager will oversee all aspects of the scientific equipment lifecycle. They are responsible for the daily oversight of the Lab Instrumentation Services (LIS) program ensuring that AstraZeneca's scientific equipment is maintained properly, downtime is minimized, and that the program stays within budget. The successful candidate will hold the incumbent supplier to the agreed upon service level agreements (SLAs) and key performance indicators (KPIs). They will be responsible for escalating any service-related issues to Lab Operations senior staff and will act as the primary point of contact for lab scientists.

The Manager will help solve current problems and build solutions for the future to support the R&D pipeline, give time back to scientists, reduce cost, and build quality. They will also be required to contribute to strategic LabOps initiatives, investigate complex issues, and liaise with service providers and cross-functional stakeholders where appropriate to ensure Lab Operations is positioned to provide the highest level of support to its customers.

Accountabilities

LIS Oversight

Oversee all activities related to scientific equipment life cycle management

Responsible for day-to-day oversight of the lab instrumentation services (LIS) contract

Partner with LIS integrator to continuously improve the delivery of agreed upon SLAs

Work with LIS provider to ensure that all AZ laboratory equipment has the proper entitlements assigned

Work with AZ scientists to ensure that all laboratory equipment has the proper criticalities assigned

Lead all aspects of activities to ensure the accuracy and completeness of relevant equipment and lab contact databases

Review all time and materials (T&M) and program spend and approve as appropriate

Track operational budget and flag potential risks to Lab Operations senior staff

Attend regular operational meetings to monitor repair status and preventative maintenance scheduling

Drive strategies to improve operational efficiencies to minimize instrument downtime

Provide insights to advise appropriate staffing levels and accurate organizational structure

Mitigate unnecessary billable expenses via a variety of internal tools and strategies

Provide support to third party staff as needed

Communication & Stakeholder Engagement

Act as the Lab Operations subject matter expert (SME) for all lab equipment inquiries, both internal and external

Liaise with R&D teams to answer service-related questions as needed

Act as the single point of contact for LIS program related service escalations

Partner with R&D lab leads to conduct periodic reviews of equipment utilization and criticality

Build strategies to improve teamwork between R&D leads and the LIS program to improve overall service quality

Essential Skills/Experience

HS or GED at a minimum

Experience with Microsoft Office

3-5 years of relevant (lab and/or operations) experience

Able to recognize problems & generate potential solutions

Knows when to escalate issues

Strong critical and analytical problem solver

Good interpersonal and problem-solving skills

Highly organized, efficient, and self-motivated

Proven ability to work as part of a team

Ability to work optimally in a fast-paced environment

Desirable Skills/Experience

Associate or bachelor’s degree in a relevant field, chemistry, biology

Thorough understanding of laboratory equipment and related services

Strategy setting & execution skills

Excellent written and verbal communication skills

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements. 

At AstraZeneca, we play an essential role in helping patients who need it the most. Our high exposure roles allow us to shape end deliverables and embrace global opportunities, working across all of AstraZeneca's Therapy Areas. With a restless need to keep improving, we are always moving forward and searching for something new. Our supportive yet challenging approach makes for an inspiring learning environment. Every setback is seen as a chance to improve, every critique pushes us towards the next ground-breaking solution.

Join us in making a profound impact with research that makes a clear and tangible difference. Apply today!

Date Posted

15-Apr-2025

Closing Date

28-Apr-2025Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.