Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities
* Design, set up and maintain test fixtures to verify software on real hardware, create and maintain lab documentation
* Troubleshoot hardware, software and networking issues
* Contribute to engineering efforts from design to implementation, solving complex technical challenges around developer and engineering productivity and velocity especially as it relates to rapid test iteration
* Drive adoption of best practices in testbed maintainability
* Manage equipment stock, procure lab equipment
* Participate in lab on-call rotation to ensure lab equipment uptime meets SLA
* Provide lab services to people working remotely (be the eyes and hands in the lab)
* Provide technical support to customers using the lab

A day in the life
The successful applicant will be experienced in keeping technical infrastructure running smoothly and balancing high priority issues. You should be comfortable taking on ambiguous challenges like setting up new pre-production hardware for the first time. You should be able to define standard operating procedures, metrics and alarms to keep the infrastructure highly available and expand technical capabilities over time. You will be invaluable to enabling the team to move quickly and confidently with robust infrastructure that scales with our customers.

About the team
The Kuiper Plexus team owns labs and tools for developing and verifying the quality of our networking software. This software will be operating both on the ground and in space. The team raises our high quality bar before our software reaches customers.