L2 Support Engineer Locations: Plano, TX Details: Level 2 production support role as Production Support Specialist II within Global Banking Technology team in India. The successful candidate will be responsible for daily Production Support functions for batch applications. He/She will work on and ensure that all incidents related to the supported applications are resolved in a timely manner. The resource will ensure functioning of the production environment with the view to maintain stability and control. Responsibilities: • Provide application support • Able to debug and fix production issues by analyzing Shell / Hive scripts, Informatica workflows and SQLs. • Monitor batch jobs and handle job failures within timelines. • Monitor daily data load jobs, application and server logs. • Drive automation and process improvements. • Participate in high priority incident triage calls which may include but not limited to DB server issues, application server issues, batch job issues, client/regulatory impacting report issues and/or network issues. • Be able to work with team members support partners located in multiple geographical locations Unix, PL/SQL, Autosys Informatica Hadoop, Spark ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.