Permanent
c£37,000 + Pension + Private Medical + ShareSave + 6.6 weeks holiday + Hybrid Working (2-3 days a week in the office)
Southampton, Store Support Office
To work closely stakeholders to drive the successful delivery and continuous improvement of learning and development initiatives. The L&D Specialist will act as a key contact for colleagues, line managers, and HR/Retail partners, ensuring a seamless learning experience from onboarding through to programme completion. This role focuses on enhancing colleague capability, embedding best practice, and maximising engagement, retention, and impact of learning through expert support, communication, and collaboration.
What's the job?Key Accountabilities – L&D Specialist
1. Programme Delivery & Coordination
o Design, deliver, and coordinate learning and development programmes that align with business needs and strategic goals.
o Support the implementation blended learning solutions, ensuring content is engaging, inclusive, and accessible.
2. Stakeholder Engagement
o Build strong relationships with key stakeholders including line managers, HR business partners, and external learning
providers to support learning delivery and uptake.
o Provide guidance to leaders and managers on how to embed learning into daily operations and team development plans.
o Engage Leaders in both retail and SSO through clear and engaging communication
3. Evaluation & Continuous Improvement
o Measure the impact and effectiveness of learning programmes through data analysis, feedback, and post-programme reviews.
o Use insights to inform continuous improvement of learning content, delivery methods, and learner support.
4. Content Development & Curation
o Create and curate engaging learning content, resources, and toolkits tailored to a variety of learning styles and levels.
o Ensure content is current, relevant, and aligned with company values and capability needs
5. Project Support
o Contribute to key L&D projects, supporting the planning, communication, and execution of new learning programmes.
o Help drive innovation in learning through new technologies, platforms, and methodologies.
What we need:· Knowledge and experience in learning and development creation.
· Effective project management and consultancy skills.
· Ability to build strong relationships that enable effective influencing of internal and external stakeholders.
· Experience of working in a fast-paced environment.
· An innovative, creative and self-motivated approach.
· Business aware, highly commercial and retail focused.
· Good communicator, both verbally and in writing.
· A resilient self-starter, able to work under pressure and manage volume.
· Passionate about learning for colleagues and self.
· Experience of managing others.
· Able to work well in a team and be collaborative.
· Able to have ‘difficult conversations’ with key stakeholders.
· Able to deal with difficult/sensitive issues.
What's in it for me?As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme,, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact ssorecruitment@b-and-q.co.uk for any recruitment adjustments.
Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeedWe want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
Find out more about us, including the benefits we offer and our community, sustainability and inclusion projects at bandqcareers.com If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk
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