Account Manager – Service & Modernization (M/F/X) – Foetz, Luxembourg

At KONE, we are committed to the success of our customers and colleagues, working together to create smarter and more sustainable cities. Every week, KONE moves the equivalent of the world’s population – safely, comfortably, and reliably. No small task!

Making cities better places to live requires talent, innovation, and great teamwork. Our values are at the heart of our inclusive culture and guide how we work with each other and our customers to achieve success.

Why this role?

KONE Luxembourg is looking for a dynamic Account Manager to manage the day-to-day operations of our Maintenance & Modernization business in the Foetz region. Your main mission will be to build customer loyalty, maximize revenue, and grow our customer base, with the goal of positioning KONE as a leading force in the industry.

Your responsibilities:

Manage and develop a portfolio of customers in the elevator and escalator maintenance and modernization sector.Identify new business opportunities and propose tailored solutions to meet customer needs.Collaborate closely with technical and support teams to ensure optimal customer service.Actively participate in networking events to strengthen KONE’s visibility and build strategic relationships in the region.Monitor performance indicators and provide regular reporting.

Your profile:

Proven experience in account management or technical service sales, ideally in a B2B environment.Strong service mindset with the ability to build trust, value, and customer loyalty.Excellent communication and negotiation skills, with a results-driven approach.Comfortable with digital and smart building solutions.Passionate about networking and building long-term professional relationships.Languages: Fluent in French and English; German and/or Luxembourgish are a strong plus.

What we offer:

A stimulating work environment within an innovative international company.An open company culture focused on talent development and internal mobility.A competitive salary package with attractive benefits (company car, meal vouchers, phone, net allowance, etc.).

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers