We're seeking a detail-oriented Knowledge Management Specialist to maintain and optimize our employee HR portal that serves our diverse workforce of 180,000+ employees. In this critical role, you'll ensure that information is accurate, accessible, and relevant for all employee types across our organization, including full-time, part-time, salaried, and hourly workers.

Required Skills

Bachelor's degree in Information Management, Communications, HR, or related field3+ years of experience in content or knowledge managementFluency in German, English and Hungarian (written and verbal)Strong content writing and editing abilities with attention to detailExcellent problem-solving skills and analytical thinkingDemonstrated experience with knowledge management systems or content management platformsCollaborative mindset with ability to work across departmentsCustomer service orientation with empathy for diverse user needs

Preferred Qualifications

Spanish language proficiencyFamiliarity with HR policies and proceduresKnowledge of SEO principles and content optimizationExperience with data visualization and analytics tools

In this role, you'll be successful when our employees can easily find the information they need, when they need it, regardless of their employment type or primary language. You'll help create an intuitive, accessible knowledge ecosystem that empowers our workforce and reduces the time spent searching for HR information.

Maintain, update, and publish content across the HR portal, ensuring information is current, accurate, and complies with organizational policiesEstablish and enforce content governance standards, taxonomies, and metadata frameworksPerform regular content audits to identify outdated information, redundancies, or gapsManage the content lifecycle from creation through retirement

Consultation Services

Partner with HR teams and subject matter experts to curate appropriate content for different employee audiencesAdvise stakeholders on best practices for knowledge organization and information architectureDevelop guidelines for creating content that meets accessibility standards and user needsSupport departments in translating complex HR policies into user-friendly formats

Knowledge Management System Expertise

Serve as the primary technical administrator for the HR portal platformTroubleshoot technical issues and implement solutionsDocument system processes and create training materials for content contributorsStay current on system updates and new features

Technology Enhancement

Actively participate in system upgrades and enhancement projectsCollaborate with IT teams to implement new features and functionalitiesContribute to user experience improvements based on employee feedbackHelp evaluate and test new knowledge management tools and technologies

Content Analytics & Reporting

Monitor portal usage patterns and search analyticsGenerate regular reports on content performance metricsIdentify content improvement opportunities based on data insightsTrack user engagement and satisfaction with portal resources