Job Title:

Klientu apkalpošanas speciālists/-e (ar krievu valodas zināšanām) uz noteiktu laiku

Job Description

Meklē jaunus karjeras izaicinājumus?

Pievienojies mūsu Concentrix komandai! Mēs esam globāls tehnoloģiju un pakalpojumu uzņēmums, kas atbalsta Tev zināmus zīmolus vairāk nekā 70 valstīs. Šobrīd meklējam jaunus kolēģus, kas apkalpos klientus, kuri izmanto video straumēšanas pakalpojumus. Vairāk par darbu un klientu mēs pastāstīsim atlases procesa laikā!

Uzsākšanas datums: 22.septembris

Darba vieta: Raiņa bulvāris 11, Rīga, darbs no biroja

Darba laiks: No pirmdienas līdz svētdienai vasarā no plkst. 6:00 līdz 22:00 un ziemā no plkst. 5:00 līdz 22:00 (8,5 stundas dienā; aptuveni 5 dienas nedēļā)

Atalgojums: 1200,- Euro / Brutto un bonusa sistēma

Darba pienākumi: Galvenais uzdevums ir nodrošināt klientiem atbalstu un apkalpošanu pa tālruni, e-pastu, sociālajos tīklos un citās telefona aplikācijās. Mūsu komanda sniedz atbalstu krievu un angļu valodā, risinot klientiem radušos jautājumus saistībā ar straumēšanas platformas lietošanu (valoda, kādā tiks sniegts pakalpojums būs atkarīgs no tā, kādu valodu izvēlas klients, kas vēlās sazināties ar mūsu atbalsta komandu).

Ko mēs piedāvāsim Tev?

Apmaksātus telefona sakarus personīgajām vajadzībām

Veselības un nelaimes gadījumu apdrošināšanu

Ikmēneša bonusu, kas balstīts uz Tavu un komandas veikumu

Papildu atlīdzību par veiksmīgi ieteiktiem jauniem kolēģiem

Komandas aktivitātes

Darba vietu modernā birojā, Rīgas centrā

Tu būsi piemērots kandidāts, ja 

Brīvi pārvaldi krievu valodu

Jūties komfortabli lietojot angļu valodu (vismaz B2) valodas gan mutiski, gan rakstiski

Kā arī, novērtēsim, ja Tev būs iepriekšēja darba pieredze līdzīgā amatā, bet, ja nē, tad iemācīsim visu, kas ir vajadzīgs!

Mūsu atlases process: telefona intervija un intervija ar atlases speciālistu; kandidātam arī būs jāiesniedz rekomendācija no iepriekšējā darba devēja un izziņa par nesodāmību.

Ja tas izklausās kā Tavs nākamais karjeras solis, mēs gaidam tavu pieteikumu. Piesakies šodien un uzzini kāpēc 440 000+ kolēģu visā pasaulē sauc Concentrix par savu darba devēju! 👋

____________________________

Looking for new career challenges?
Join our Concentrix team! We are a global technology and services company that supports brands you know in more than 70 countries. We are currently looking for new colleagues to serve customers who use video streaming services. We will tell you more about the job and the customer during the selection process!

Start date: 22nd of September
Workplace: Raiņa bulvāris 11, Riga, work from office
Working hours: Monday to Sunday, 6:00 a.m. to 10:00 p.m. in summer and 5:00 a.m. to 10:00 p.m. in winter (8.5 hours per day; approximately 5 days per week)
Salary: €1,200 gross plus bonus system

Job responsibilities: The main task is to provide customer support and service by phone, email, social media, and other phone apps. Our team provides support in Russian and English, resolving customer issues related to the use of the streaming platform (the language in which the service will be provided will depend on the language chosen by the customer who wishes to contact our support team).

What do we offer you?

Paid phone calls for personal use

Health and accident insurance

A monthly bonus based on your and your team's performance

Additional compensation for successfully recommending new colleagues

Team activities

A workplace in a modern office in the center of Riga

You will be a great fit for this role, if

You are fluent in Russian

You feel comfortable using English (at least B2) both verbally and in writing

We will also appreciate if you have previous work experience in a similar position, but if not, we will teach you everything you need to know!

Our selection process: telephone interview and interview with a selection specialist; candidates will also be required to submit a recommendation from their previous employer and a criminal background check.

If this sounds like your next career move, we look forward to receive your application. Apply today and find out why 440,000+ colleagues worldwide call Concentrix their employer! 👋

Concentrix is an equal opportunity employer  

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 

Location:

LVA Riga - Raina Bulvaris 11

Language Requirements:

Time Type:

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