HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

 

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

 

HUGO BOSS is seeking a Keyholder Supervisor to join in our team in one of our store Located in La Roca del Valles Outlet.

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If you have experience as a supervisor in luxury retail sector and administrative studies ans experience this is your job.

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- Permanent Position.

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- 40 hours per week.

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- Full Time Job.

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- Inmediate incorporation.

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What you can expect:

In your role as a Keyholder Supervisor; you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.

\n\nDeliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers\nResponsible for CRM data gathering & quality management\nContribute to achieve the location’s performance targets and individual KPI’s\nSupport in transaction, complaint & return handling\nParticipate in regular trainings to continuously develop\nSupport in all operations for loss prevention and stock management \nProficient utilization of business systems & latest technology\nDrive the use of all available tools and ensure procedures are executed and policies followed\n\n

 

 

Your profile:

\n\tPrevious retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry.\n\tMade to measure experience is required.\n\tExcellent interpersonal and communication skills at all levels\n\tDemonstrate strong commercial acumen and brand knowledge\n\tAbility to be flexible & adaptable to the need of the business \n\tWillingness to constantly learn & develop\n\tHigh cultural knowledge & awareness\n\tProactive and positive attitude\n\tFluent English speaker\n

 

Your benefits:

\nCompetitive salary, commission and attractive benefits: Arround 20K-21K Anual Salary Gross.\nGlobal career path for specialists and leadership \nTailored trainings and development opportunities \nInternational and inspirational working environment with a dynamic work culture\n

 

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

 

Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.