Job Description

1) Relationship Management

•Develop and nurture relationships with key customers such as retailers and distributor.

•Act as the primary point of contact between the company, distributor and the key accounts.

•Ensure customer satisfaction by addressing concerns and resolving issues promptly.

2)Sales and Revenue Growth

•Drive sales growth within the assigned key accounts by identifying new business opportunities.

•Meet or exceed sales targets by implementing sales strategies tailored to the needs of each key account.

3) Strategic Planning

•Develop account plans for each key customer, focusing on long-term goals and maximizing sales potential.

•Align the company’s business objectives with the customers needs and strategies.

•Conduct regular business reviews to monitor performance against sales goals and adjust strategies as needed.

4)Market and Competitor Analysis

•Stay up-to-date with trends and developments in the consumer appliances & tools market.

•Analyze competitors and propose strategies to maintain or grow market share.

•Work closely with the marketing team to ensure the product offerings align with market demand.

5) Product and Solution Expertise

•Understand the product portfolio of consumer appliances and be able to present solutions tailored to key accounts’ needs.

•Gather feedback on products and relay customer insights to the product development and marketing teams.

6)Collaboration with Internal Teams

•Work closely with supply chain, marketing, and product management teams to ensure smooth operations and fulfillment of customer needs.

•Coordinate with logistics and service teams to ensure timely deliveries and after-sales support.

7)Forecasting and Reporting

•Forecast demand for key accounts and work with inventory management to ensure stock levels meet customer requirements.

•Track sales performance against KPIs and provide insights on ways to optimize account profitability.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.