Key Account Manager - JanSan
ITW
**Job Description:**
**Responsibilities**
1. Responsible for total sales within a defined set of customers/locations/segment.
+ Meet or exceed sales plan for the defined territory/key accounts for the sales period.
2. Ownership of identified key accounts at a corporate level
+ Engage in strategic development with Business Manager.
+ Execute initiatives developed in partnership with Business Manager
+ Where applicable, ensure all products are entered into the distributor system
+ Drive applicable sales campaigns and promotions through the field sales teams
+ Drive applicable sales campaigns and promotions within the distributor and serve as the owner between corporate and branch execution
+ Negotiate in tandem with the Business Manager all contracts and terms of sales for all identified customers
3. Administrative
+ Reporting – Communicate as required within the business all necessary information from financial results to strategic intent within the assigned accounts.
+ SalesForce.com (SFDC) – Utilize the system for all areas of documentation required for all assigned accounts. Some examples but not limited to:
+ Funnel/Pipeline Management: Develop pipeline opportunities to meet/exceed goal for strategic end users and programs at the assigned accounts and manage in SFD.
+ Contract Management: Execute all contractual process requirements and document within SFDC to ensure compliance with all approval requirements.
+ SPA: Enter in all required SPAs (Special Price Agreement) in a timely fashion to ensure proper evaluation and approval of all potential SPAs.
+ CBI: Document all opened CBI (Customer Backed Innovation) opportunities and provide information as required from product management and R&D to help drive new product development opportunities.
+ Sales Campaigns: Enter in all data required for sales campaigns as required by the management team or campaign leaders.
+ Key Account Plan: Develop, communicate and keep up to date strategic plans for each Key Account assigned.
+ Other: Any additional requests, reports, or details required by the sales management team.
+ Own the SKU creation and management process at assigned accounts when applicable.
+ Customer Back Innovation (CBI): Make calls, direct questions as appropriate with customers, enter the required number of opportunities and ensure that any potential CBI opportunity is evaluated properly within the ITWPB business.
+ Coordinate and communicate as necessary on open orders, shipping, accounts receivable, etc… to ensure complete account management always.
+ Attend business meetings, trade shows or other required industry/business events as required.
+ Execute any ad-hoc or newly introduced projects, plans, campaigns or initiatives the commercial management team deems necessary to implement.
+ Comply with timelines for all Workday activities, required training courses and any additional necessary requirements such as Dayforce vacation tracking.
**Education and Expereince**
+ Bachelor’s degree in business, Marketing or related field preferred.
+ Minimum of five (5) to ten (10) years’ experience in sales in JanSan environment.
+ Proficient in Microsoft Office programs (Word, Excel, Power Point) and Outlook. Strong written, verbal and collaborative communication skills. Experience with working with eCommerce channel a plus.
+ Experienced in conducting effective and professional sales/product training via in person or virtual (Webinar), to groups and various media forums.
+ Experience in successful sales strategy formulation and execution.
+ Proven experience in meeting sales goals/quotas and ability to prospect and close sales to new and existing customers.
+ Knowledge of marketing principles and experienced in gathering market intelligence and conducting competitive analysis.
+ Business classes/ seminars including organization and time management, Business Administration and various sales helpful.
+ Must be able to handle multiple tasks simultaneously, manage priorities and work independently as well as on a team.
**Other Qualifications**
+ Well-developed emotional quotient, able to relate well to people at all levels inside and outside the organization such as operators, executives, suppliers, customers, etc.
+ Commitment and willingness to strive toward achieving goals and business objectives. Acts with a sense of urgency to drive results.
+ Possess an entrepreneurial spirit and willing to take initiative with focus on the key initiatives and opportunities for improvement and growth.
+ Self-starter, highly motivated, follows directions well and can work with little or no supervision.
+ Able to adapt effectively to changes in the work environment in a positive manner; able to deal with frequent change, delays, or unexpected events.
+ Possess an entrepreneurial spirit to drive organizational focus on the key initiatives and opportunities.
+ Excellent communication skills with all levels of the company and customers.
+ Able to effectively work with and through others in a collaborative environment.
+ Takes ownership and drives positive change.
+ Excellent verbal, written, interpersonal, communication and presentation skills with experience in working with all levels of company and outside resources.
+ Able to adapt to changes in the work environment.
+ Proficient time management and prioritization skills.
+ Knowledge and experience in International business development and sales between US and Canada to include export requirements, currency conversion and business customs.
+ Ability to travel 40% or more for business demands; includes overnight
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