Job Description:

We are looking for talents who experienced in forwarding/ logistic knowledge to join our Sales team. This role will be acting as Key Account Manager by providing customer personalized approach and service.

Job Responsibilities:

Lead the geographic profitability development of designated CSI and/or MNC Accounts through positioning DHL as a strategic business partner, and delivering agreed programmes, through a team drawn from across the DHL network. Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing account base so that the required account sales results are achieved. Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts. To incorporate industry/sub-sector solutions, best practices and knowledge into selling process, and to develop an industry-specific sales plan (with guidance and input from Head of BD). Implement global and regional account acquisition / development approaches and platforms Display strong skills in global customer analysis to ensure that all customer requirements are being fulfilled. Manage and co-ordinate the agreed account initiatives, activities and programmes to retain and grow ongoing revenue and profit contributions. Develop plans to deny competitor penetration into the accounts. Co-ordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through DHL. Establish and implement a pricing review timetable that ensures improving margins from designated accounts. Adhere to regional standards on profit margins management. Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too. Any deviations from this tariff requires management agreement and justification. Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals. Build and maintain executive relationships within the designated CSI/MNC customer accounts.

 To be successful in this role, we are expecting the below:

Possess Diploma/ bachelor's degree in Logistic Management & Transportation or any equivalent academic background. Minimum 4 year working experience in the freight forwarding business. Exposure to Freight Forwarding will be added advantage. Proficient in Microsoft Office, including word, Excel and PowerPoint as well as Microsoft Outlook Fluency in conversing and writing in English is require as this position will interact with clients and aboard colleagues.

 Skills required:

Initiative - Problem solver and willing to take more responsibility. Analytical (attentive to details) Customer Orientation Planning and Organizing (able to Be Multitasking)

 Attribute required:

Work Independently (minimal supervision) Positive Mindset (able adapt to system changes) Fast learner & Proactive Good self-disciplinary Work under pressure

***This position will be based at our USJ Branch, Selangor.

 We apologize if you are not contacted. Only shortlisted candidates will be contacted to proceed with pre-screening. Thank you for choosing DHL Global Forwarding as your Employer of Choice.