**Primary purpose:** + This position is responsible for achieving the set budget for the assigned territory through clinical and strategic sales strategies and maintenance and growth of accounts. **Detail Job Description:** + Achieve/Exceed Budget: + Implement a sales strategy per account to maintain existing business and to develop new business opportunities. Work closely with the In-Center Sales Manager across the entire sales cycle to ensure customer outcomes and achieved. + Increase customer base and market presence through establishing relationships with key opinion leaders, key influencers and decision makers + Provide targeted counselling and account information to the clinical and technical team as required + Track and report competitor activity within the assigned accounts + Maintain a high-profile presence in the market place through the creation of win-win solutions with customers which turn a sales relationship into a long-term business partnership. + Managing the immediate post-purchase activities (checking order status, delivery, handle complaints etc) to ensure customer satisfaction + Provide appropriate clinical support activities such as in-servicing, installations, training & education as required etc + Support Sales Administration + Provide input to forecasting requirements, preparing annual sales budget; + Establish sales objectives by creating a sales plan and quota for the region in support of national objectives + Prepare and present customer offerings, quotes, tenders, re-orders and any other related business requirement + Act as a key member of the team: + Update clinical knowledge by participating in educational opportunities; reading professional publications; maintaining professional networks + Promoting a team culture by assisting others during periods of high workloads, leave or absence so that overall objectives can be met + Provide input and support to marketing programs as required + Maintaining team communication + Undertaking other tasks as required + Where appropriate, become involved in FME activities including attendance at staff meetings and involvement in company or employee events + Other tasks + Other projects those may assign by Direct Superior + Obey the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization + Obey the Fresenius Medical Care Compliance and Company Regulation **Education and Experience** + Min. Bachelor degree of Business Administration, Management, Sales, Science or other related field + Dialysis experience - highly desirable, or Healthcare business experience from Multinational Company + 3 years + Account Management or Business Development experience in Managerial level - highly desirable + Highly developed interpersonal & influencing skills + Entrepreneurial, adaptive, highly motivated, independent, commercially adept, articulate and confident + Skills across most Windows applications including Word, Excel, and PowerPoint. + Demonstrable track record of success in medical sales – desirable + Ability to develop and implement business plans within the region. + Ability to provide an out of hours service + Ability to attend meetings or conferences interstate from time to time which may be inclusive of week end. **Competencies** (attitude, skills, typical qualifications & experience) + Core Competencies refer to FME Company Values + **Collaborative** : means that we know how to work together for our shared purpose and to achieve our goals as one company + **Excellent** : means that we continuously drive quality and progress to lead the business into a successful future + **Proactive** : means that we are good at taking the initiative to make an impact with our work + **Reliable** : means that we are a trusted companion to our patients, partners and colleagues + Sales Competencies + **Product, Disease and Market Knowledge** + Understanding of product concept, development process and management, including pay attention to opportunity to fulfill customer expectation and create customer demand. + Understanding of product concept, character and environment changes as well as their impact on company's product positioning. + Keep to see the opportunities to expand sales area in order to meet customer expectation. + **Selling & Negotiation Skill** + Conduct right sales negotiation strategy with a result win-win outcome and to ensure avoiding price concessions and protecting profit margin" + **Territory Management** + Identify and create balance sales territory to maximize sales & profits, and to allocate resources efficiently + Increase market coverage and provide good customer service to ensure higher sales figures and greater customer satisfaction + **KOL Management** + Ability to engage and influence internal and external stakeholders to change perception or obtain commitment. + **Business Acumen** + Uses business and financial analysis to identify ways to improve profitability; + develops and manages budgets effectively and manages the financials of the brand to ensure sales and BOI objectives are achieved; + forecasts sales effectively; + makes effective trade offs within and across budgets; + anticipates issues and builds contingency plans. + FME Leadership Expectations + Collaborate Globally + Be a role model of effective collaboration across company and geographic boundaries + When acting locally consider the global business impact + Strongly participate in global activities + Be a Good Decision Maker + Have a deep and broad understanding of our business, products, services and markets + Balance speed and risk in making timely, best quality business decisions + Define and Shape Vision and Purpose + Translate the big picture into meaningful, actionable plans, aligned with our Values that engage and energise our employees + Develop an inspiring vision and the strategies to achieve it + Communicate effectively and motivationally + Develop our Talent + Create an environment where all employees are engaged and constantly learning + Actively develop yourself and others + Build and inspire high performance + Lead innovation and Positive Change + Search for and apply new ideas from both inside and outside of our company. + encourage people to be creative in their thinking, challenging the status quo and looking for innovative ways to accomplish goals + Embrace change and accept uncertainty, balancing continuity with discontinuity + General Competencies: + **Continuous Learning:** Show the great willingness to receive knowledge & skills for effectiveness of work + **Commit to the Organizational Ethic:** Work behavior which highlighted on social, moral and organizational values and ethic in conducting business activities internally and externally + **Administration, Planning & Organizing:** Implement the process of operational administration, reporting and document management regarding operational process in working unit.