Recognized as one of Forbes 2024 “America's Best Large Employers” and named to the Forbes 2024 "Best Employers for Diversity", Labcorp is seeking to hire a Key Account Billing Specialist.

The Key Account Billing Specialist oversees the billing management for the Division’s largest clients and partners directly with their leadership.  This role acts to address clients with large outstanding receivables, high levels of bad debt, or elevated revenue write-offs and implement action plans for improvement.  The Key Account Billing Specialist will oversee billing business reviews, manage the collection of outstanding client debt, resolve client discrepancies, and drive overall improvement in obtaining appropriate 3rd party billing information, medical necessity, ABNs, and other relevant information necessary to reduce overall bad debt.  Responsibilities include ensuring timely delivery of invoices, maintaining data integrity, and suggesting process improvements to clients in partnership with sales managers and VP/GMs.  Additionally, the role may conduct audits, lead billing and A/R initiatives, and provide training on billing functions to our largest accounts. 

This position will also be responsible for identifying clients who may need additional education and coordinating retraining efforts with the local sales teams. 

This is a remote-based role with the candidate residing within the Atlantic division. The Atlantic Division includes Maryland, Virginia, North Carolina, South Carolina, Northern Georgia, and Eastern, Tennessee.

Essential Job Responsibilities:

Ensure the delivery and execution of billing business reviews and reporting for sales and client

Responsible for monitoring all aspects of the collection of outstanding debts owed to the company from the division’s largest clients

Coordinate with Corporate RCM and clients to drive adoption of technology and tools developed to improve overall account performance.

Investigates client discrepancies with the customer and with the sales & customer service departments to achieve resolution.

Ensure the invoices and statements reach the client, including establishing online access for the customer.

Investigates questionable data to ensure data integrity.

Partner with Clients, Phlebotomy, and Sales to provide training on process improvement related to claims and/or billing.

Completes audits on clients third party, client and patient bill denials

Attend and help lead monthly billing and A/R calls with Billing teams

Provides training for employees and clients on billing functions outside the billing department to accommodate billing requirements (name/number denials, RPI,)

Ability to evaluate, recommend, and develop processes to help reduce A/R

Establish and develop relationships at all levels within the organization

Complete special projects and reporting requests as required

Education/Qualifications:

Associate’s degree, preferably in business, accounting or finance.

Strong knowledge and demonstrated relevant billing experience in the medical diagnostic laboratory industry

Exceptional Microsoft Excel skills required

Knowledgeable in all aspects of Revenue Cycle Management (Billing) and Accounts Receivable processes

Strong organizational, follow-up, and time management skills

Ability to work in a fast-paced environment with highly confidential information

Ability to professionally communication with clients, colleagues and senior management across diverse geographic locations to achieve division’s goals

Strong interpersonal and relationship-building skills

Excellent verbal and written, communication, interpersonal, and teamwork skills

Strong time management, planning abilities, and ability to deliver high levels of execution

Self-directed and can value create

Fluency in spoken & written English

Experience:

5+ years’ experience working in a business-to-business credit and accounts receivable function

2+ years’ experience working in the healthcare industry

Knowledgeable in all aspects of Revenue Cycle Management, strong knowledge of the medical diagnostic laboratory industry strongly preferred

Technical expertise with Salesforce.com and Microsoft products

Preferred Education/Experience:

Bachelor’s Degree, preferably in business, accounting or finance.

Application Window: Application window will close on August 1 , 2025.

Pay Range $90,000 - $100,000 annually plus annual bonus eligibility

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.  For more detailed information, please click here. 

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Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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