**Additional Information** **Job Number** 25096921 **Job Category** Rooms & Guest Services Operations **Location** W Prague, Vaclavske namesti 826/25 Praha 1, Prague, Czech Republic, Czech Republic, 110 00VIEW ON MAP (https://www.google.com/maps?q=W%20Prague%2C%20Vaclavske%20namesti%20826/25%20Praha%201%2C%20Prague%2C%20Czech%20Republic%2C%20Czech%20Republic%2C%20110%2000) **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Bold, Unique, and Iconic – Just Like You.** At W Hotels, we don’t just stay; we live it. And we invite you to join the movement. We are looking for a passionate and charismatic **Junior Duty Manager** to ignite curiosity, expand worlds, and elevate our guest experience to the next level. As a **Junior Duty Manager** , you will be the face of the hotel, ensuring seamless daily operations and creating unforgettable moments for our guests – our Connectors. You’ll step in as the Manager on Duty, lead with style and professionalism, and resolve guest issues with flair and confidence. **What You’ll Do:** + Support daily property operations across departments and maintain the “Whatever/Whenever” spirit + Be a key point of contact for guests, ensuring satisfaction and addressing concerns + Drive service excellence by collaborating closely with all operational departments + Track and follow up on service recovery issues and opportunities (glitch reporting) + Assist in staff coordination during peak times and review staffing needs + Lead with hospitality, empower our team, and support a positive workplace culture + Participate in guest relations, health & safety inspections, and incident responses **What We’re Looking For:** + High school diploma or equivalent + 4 years’ hospitality experience or a 2-year degree in Hospitality, Business, or a related field + 2 years of experience + Excellent communication, leadership, and problem-solving skills + Ability to work flexible hours, late evenings, weekends, and holidays + A keen eye for detail and a passion for delivering high-touch guest service + Comfortable using basic computer software and management tools + Fluent in English; additional languages are a plus **What We Offer:** + A vibrant and inclusive work environment in one of Prague’s most stylish destinations + Career growth opportunities within Marriott International + Training, mentoring, and development support + Travel perks, F&B discounts, and other benefits _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.