The role is part of the Global Account Services Signer Transformation Team and is responsible for driving the strategic development of the Account Services Offering to our global clients. The individual will be responsible for ensuring there are appropriate focus, traction and progress in delivering this key transformation initiatives. **Key responsibilities** + Populate daily tracker + Carry out manual data extraction and transposition of data for all non structured signers + Depending on complexity, if there are scope rules Project Ops will complete the Scope Rule validation and Scope manual extraction where possible + Carry Out Rule Validation Activity for rules created by Technology within the required timeframe + Issue Log to be updated + Progress, issues and defects to be socialized between the teams + Carry out manual remediation **Knowledge/Experience:** + Experience of work in a process driven environment + You speak English at communicative level + You are good at excel + You have attention to detail, are responsible and learn quickly + You are open to new experiences and development within a global company + You work well within a team and can cooperate with others By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a **hybrid working model** (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as: · Private Medical Care Program · Life Insurance Program · Pension Plan contribution (PPE Program) · Employee Assistance Program · Paid Parental Leave Program (maternity and paternity leave) · Sport Card · Holidays Allowance · Sport and team recreation activities · Special offers and discounts for employees · Access to an array of learning and development resources · A discretional annual performance related bonus · A chance to make a difference with various affinity networks and charity initiatives Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. **Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.** \#LI-AŁ1 ------------------------------------------------------ **Job Family Group:** Customer Service ------------------------------------------------------ **Job Family:** Institutional Client Onboarding ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.