Job Title: Junior AI Developer Location: Remote Job Type: Full-time About ServiceChannel ServiceChannel is the leading cloud-based service automation platform for facilities management. We empower businesses to source, procure, manage, and pay for repair and maintenance services through a single, unified platform. Our mission is to simplify operations and deliver exceptional customer experiences through innovation and technology. Position Overview We are seeking a motivated and adaptable Junior AI Developer to support the hands-on development and integration of Machine Learning (ML) and Generative AI (GenAI) capabilities within the ServiceChannel platform. This is a foundational role designed to scale the execution of in-flight AI initiatives while building internal expertise for ongoing innovation. As a Junior AI Developer, you will work under the guidance of senior architects and engineers to prototype, test, and refine intelligent product features. You will contribute to model development, collaborate with Data Engineering on AI data readiness, and support data-driven product ideation—including analysis to inform pricing and packaging strategies. This role is essential to sustaining momentum on current AI initiatives while creating flexible capacity to support future product opportunities. Key Responsibilities + Model Development & Integration: Support the development, testing, and deployment of ML/GenAI models for product features like proposal scoring, document summarization, and intelligent routing. + Data Engineering Collaboration: Partner with Data Engineering teams to scope and execute ingestion, transformation, and labeling tasks that prepare datasets for AI workloads. + Product Ideation Support: Analyze customer usage data and platform signals to uncover new AI opportunities and provide input on feature feasibility and design. + Pricing & Packaging Insights: Conduct data analysis on AI feature adoption, usage patterns, and outcomes to inform value-based packaging and monetization strategies. + Experimentation & Evaluation: Build POCs, run evaluation frameworks, and benchmark model performance across tasks in support of iterative, agile development cycles. + Platform Support: Assist with implementation, testing, and QA across dev environments to support production readiness and ongoing model monitoring. Qualifications + Bachelor’s degree in Computer Science, Data Science, Engineering, or a related field, or equivalent hands-on experience. + 1–3 years of experience working on AI/ML projects, with exposure to model development, data preparation, and experimentation workflows. + Familiarity with ML and GenAI frameworks such as PyTorch, TensorFlow, Hugging Face, or OpenAI APIs. + Some experience working with structured and unstructured datasets (e.g., tabular data, text, JSON). + Proficiency in Python and version control (e.g., Git); comfort with Jupyter, VSCode, or similar environments. + Curiosity about GenAI, retrieval-augmented generation (RAG), and product applications of AI in SaaS platforms. + Strong analytical and communication skills; ability to translate business problems into actionable data tasks. **Fortive Corporation Overview** Fortive’s essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. **About ServiceChannel** ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services.In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. **Pay Range** The salary range for this position (in local currency) is 79,300.00 - 147,300.00 The salary range for this position (in local currency) is 79,300.00 - 147,300.00 We are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.