Leicester, Leicestershire, United Kingdom
3 days ago
Joules Ecommerce Marketing Coordinator

About the Role:

Ready to start your Joules Journey?

 

Prepare to be part of a dynamic, hard-working, collaborative and inspirational team, creating and bringing product to market season after season for our iconic British brand. You can expect a journey outlined with clear goals and aspirations shared by the whole business whilst building cross-collaborative relationships including the opportunity to work with our Founder; Tom Joule, and his Senior Team who have a wealth of knowledge to share.

 

Step into the role of Ecommerce Marketing Coordinator here at Joules Head Office!

 

What to expect on a day to day basis:

 

Website Content Management

 

Coordinate and maintain brand marketing and trade calendars. Ensure website content is accurate, timely, on-brand, and aligned with campaigns. Provide complete product information for seamless onboarding and site accuracy. Collaborate with Total Platform Trade Manager on product launches, site changes and promotions. Total Platform by Next is a B2B e-commerce solution providing Joules with comprehensive services like website management, warehousing, logistics, customer care, marketing and data management, allowing us to focus on product whilst Total Platform handles online business growth and innovation. Monitor site performance and resolve issues quickly with Total Platform. Execute CRM and email campaigns with Total Platform, aligning with brand tone and objectives. Brief creative teams on email content, design and segmentation using customer insights. Track and analyse CRM performance, providing insights and recommendations.

 

Collaboration and Project Management

 

Serve as the central point of contact between Joules and Total Platform for ecommerce and CRM. Coordinate cross-functional communication between brand teams and Total Platform teams. Brief internal and external teams on marketing assets and content, ensuring timely delivery. Track campaign execution across digital channels, flagging issues or delays. Communicate all brand activity to Total Platform for cohesive digital integration. Work with Campaign Manager, Product Marketing Manager and creative leads for cohesive seasonal campaign plans.

 

Optimisation and Innovation

 

Identify opportunities to enhance customer experience and website performance, collaborating with Total Platform. Stay current on ecommerce and CRM best practices, sharing insights for digital growth. Conduct competitor analysis and trend scouting. Ensure brand priorities are consistently reflected in digital execution.

 

 

 

About You:

 

From a technical and operational perspective, it would also be advantageous if you:

 

Have demonstrable experience within a similar role in order to hit the ground running. Experience within a retail, ecommerce, or coordination based marketing role is highly desirable. Strong organisational and project management skills, with the ability to manage multiple priorities and stakeholders. Clear and confident communicator — able to translate brand vision into actionable briefs and digital executions, as well as present ideas and briefs to senior management for sign-off. Detail-oriented and highly accurate . Proactive, solutions-focused and calm under pressure — able to anticipate roadblocks and act quickly. Comfortable working cross-functionally across internal teams and external partners.

 

What we value most here at Joules is your ability to really align with who we are as a Brand. So, if you:

 

Have a keen interest in the fashion and retail industry Are fearlessly creative with ideas to share Are not afraid to fail and grow  Have a genuine positivity for the future of our brand and all we can achieve Are adaptable and can embrace change Can work collaboratively and are always ready to give it your all Enjoy celebrating success 

 

Then look no further, the role of Ecommerce Marketing Coordinator was made for you! 

 

 

Where will you be working?

This is a full time role based at ‘The Barn’ - Joules’ purpose built Head Office in Market Harborough, Leicestershire. This role is office based working onsite, as we believe this is where we make the best decisions together. 



 

Your Application

Due to the high volume of applications received for our roles, please note that applications not accompanied by a relevant cover letter are unlikely to be progressed. Please review the following Joules Cover Letter advice to support your application.

 

Sponsorship 

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.  Joules does not hold a Sponsor Licence and would not, therefore, be able to sponsor a successful candidate under the Skilled Worker route. The successful candidate must be able to demonstrate the right to work without sponsorship.

 

Please note that we may close the advert early if the required level of applications is received  - this role requires an immediate start so apply now to receive early consideration.

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